YY
Been here the second time and I recall why I didn’t frequent this franchise often once we stepped in. …
Location: 3 Gateway Dr, #B1-12 Westgate, Singapore 608532
Floor B1 · Westgate
All-you-can-eat Japanese shabu-shabu and sukiyaki buffet with seven soup bases.
All-you-can-eat Japanese shabu-shabu and sukiyaki buffet with seven soup bases.
Shabu Sai at Westgate is a popular Japanese hotpot buffet that invites diners to cook their way through an all-you-can-eat feast of shabu-shabu and sukiyaki. The restaurant offers seven distinctive soup bases, from classic kombu dashi to rich tonkotsu and spicy miso, ensuring there is a broth to suit every palate. Over 60 fresh ingredients — including thinly sliced meats, seafood, vegetables, noodles, and tofu — await at the self-service bar.||The Westgate outlet delivers excellent value for groups, families, and anyone with a hearty appetite. The casual, lively atmosphere makes it an ideal spot for communal dining, where friends and family gather around bubbling pots and share the joy of cooking together. Premium add-ons such as king tiger prawns, abalone, and oysters are available for those who want to elevate their buffet experience.||For an interactive, flavour-packed Japanese dining experience that will not break the bank, Shabu Sai at Westgate is a fantastic choice. Pick your broth, pile your plate, and enjoy the satisfying ritual of hotpot done right.Based on 624 Google reviews
Based on customer ratings
Based on customer ratings
YY
Been here the second time and I recall why I didn’t frequent this franchise often once we stepped in. …
Jia Ee
The food was acceptable, but the service was disappointing. The waitress repeatedly warned me not to share the free flow drinks, even though I had no intention of doing so, and kept watching me throughout the meal, making me feel …
Kuo WANG
I had a deeply disappointing experience at this restaurant. First, the service was not only unfriendly but also showed signs of …
Derrick Tan
A shabu shabu style buffet chain that offers unlimited servings of meat and self serve vegetables bar for a limited duration of 70 minutes. We arrived early, before the peak lunch hour, so initially service was fantastic. Polite and …
Cai Png seller
The person at the counter claimed that my friend and I wasted 4 plates of meat. When told to check CCTV, they boldly claimed that I still wasted 4 plates when I clearly only did not eat 2 plates of their crappy pork collar. Overall the …
No positive reviews yet.
Shabu Sai
Shabu Sai Restaurant
The exterior of a Shabu Sai restaurant, a Japanese hot pot establishment. The prominent signage above the entrance reads "SHABU SAI" with the tagline "Shabu Shabu Sukiyaki". A large, traditional Japanese lantern with Japanese characters and the restaurant's name hangs to the left of the entrance. Inside, tables and chairs are visible, along with staff members attending to customers and food displays. Red stanchions with a rope guide customers to the entrance.
Shabu Shabu Restaurant Entrance
A line of people are waiting outside a restaurant with a large sign that reads "SHABU SHABU SUKIYAKI". The restaurant has a modern facade with vertical lights above the entrance. To the left of the entrance, there is a separate establishment with a sign featuring Japanese characters and a lantern. Inside the restaurant, tables and chairs are visible, and some patrons are seated. A "WE ARE HIRING!" poster is displayed near the entrance.
Shabu Sai
The exterior of a restaurant called Shabu Sai, which specializes in Shabu Shabu and Sukiyaki. The restaurant has a prominent sign with the name "SHABU SAI" in large, illuminated letters. Below the main sign, it reads "Shabu Shabu Sukiyaki". There are red velvet ropes guiding customers to the entrance. Inside, tables and chairs are visible, along with some decorative elements and posters. A staff member is standing near the entrance.
Thinly Sliced Raw Beef
A close-up shot of thinly sliced raw beef, marbled with fat, arranged in a black rectangular tray. The beef slices are layered and appear ready for cooking, likely for hot pot or shabu-shabu.
Thinly Sliced Pork Belly
A black tray filled with thinly sliced pork belly, showing alternating layers of red meat and white fat. The slices are arranged neatly, ready for cooking.
Hot Pot Ingredients
A yin-yang hot pot with two broths, one dark and one light, sits next to a bowl filled with various ingredients. The bowl contains udon noodles, mushrooms, sliced tomatoes, enoki mushrooms, napa cabbage, bok choy, fish balls, tofu, and thinly sliced pork belly.
Thinly Sliced Raw Beef
A close-up shot of thinly sliced raw beef, marbled with fat, arranged on a speckled white rectangular plate. The beef slices are layered and appear to be intended for hot pot or shabu-shabu.
Thinly Sliced Pork Belly
A close-up shot of thinly sliced pork belly arranged in a black square tray. The meat is pink with white marbling, indicating a good fat content. The slices are layered and appear fresh, ready for cooking, likely for hot pot or shabu-shabu.
Hot Pot Ingredients
A close-up shot of a hot pot meal with two broths in a yin-yang shaped pot. In the foreground, a red bowl contains various ingredients for the hot pot, including noodles, mushrooms, sliced tomatoes, tofu, fish balls, and thinly sliced meat rolls. Fresh vegetables like napa cabbage and bok choy are also visible.
Buffet Restaurant Interior
A view of the interior of a buffet restaurant with various food stations and dining areas. People are seen selecting food and dining at tables. The decor features wooden partitions with geometric patterns.
Thinly Sliced Beef
A black tray filled with thinly sliced raw beef, marbled with fat. In the background, there are stacked white bowls and a menu board with pricing information.
Soft Serve Ice Cream with Sprinkles and Chocolate Syrup
A hand holds a clear glass dish filled with soft serve ice cream. The ice cream is topped with colorful sprinkles and drizzled with chocolate syrup. The background shows a wooden wall and a sign with a prohibition symbol.
Hot Pot Meal
A close-up shot of a hot pot meal with thinly sliced meat being cooked in a bubbling broth. Several people are visible in the background, holding chopsticks and participating in the meal. Small bowls and utensils are also present on the wooden table.
Beverage Station
A beverage station with a soda fountain, a water dispenser, and a Nescafé Alegria coffee machine. There are stacks of blue cups and a metal pitcher on the counter. A sign indicates "Free-Flow Water" and another sign prohibits outside food or beverages. A price of $2.50 is displayed for "Free Flow Ice Cream & Drinks (Iced/Hot)".
Soft Serve Ice Cream with Toppings
A bowl of soft serve ice cream topped with chocolate syrup, rainbow sprinkles, and mini marshmallows. Two white plastic spoons are in the bowl. The bowl is on a black tray with a ribbed surface.
Condiment Bar
A buffet-style condiment bar with various ingredients for hot pot or similar dishes. Visible items include fresh vegetables, noodles, eggs, and an assortment of spices and sauces in bowls and jars. People are seen selecting food.
Hot Pot Meal
A close-up view of a hot pot meal with two different broths in a split pot. One broth is a creamy orange color, and the other is a clear, light brown broth with visible ingredients. Surrounding the pot are plates with fresh vegetables, including lettuce and sliced tomatoes, and a small bowl of what appears to be rice topped with chopped green onions, cilantro, and sesame seeds. A metal ladle is partially visible in the left side of the pot.
Hot Pot
A close-up view of a split hot pot filled with various ingredients. One side contains a clear broth with noodles, napa cabbage, mushrooms, and tofu. The other side has a creamy broth with leafy greens, instant noodles, and pieces of meat. A metal ladle and tongs are visible in the pot. In the background, a plate of lettuce and a white bowl are on a wooden table.
Hot Pot Broth
A split hot pot with two different broths, one dark and spicy with chili and garlic, and the other a creamy white broth. A plate of green vegetables is visible in the foreground, along with a small dipping sauce bowl. A smartphone rests on the table in the background.
Shabu Sai Lantern and Interior
A large cylindrical lantern with Japanese characters and the text "SHABU SAI" hangs in the foreground. Behind it, the interior of a restaurant is visible, with tables, chairs, and patrons. Two wooden high chairs are positioned in front of the lantern.
Hot Pot Meal
A close-up view of a split hot pot with two different broths. One side contains a dark, bubbling broth with vegetables and meat. The other side has a lighter broth with noodles and thinly sliced meat. A small bowl of dipping sauce with sesame seeds is visible in the background. Chopsticks are being used to stir the contents of the pot.
Beverage and Soft Serve Station
A beverage station with multiple drink dispensers, including a Nestea dispenser and a Pepsi fountain. There are also boxes of soft serve ice cream mix, pre-packaged desserts, and cups. A sign indicates "Soft Serve Ice Cream" in Japanese and English. Another sign warns of a "Slippery Area."
Buffet Display of Fresh Ingredients
A buffet-style display of fresh ingredients, including various vegetables and noodles, arranged in bowls and containers. Signs in Japanese and English label the items such as Shanghai Green, Chinese Cabbage, Spinach, Lettuce, Seaweed, Leek, Sweet Oat, and Potato. Noodles like Udon, Ramen, and Spring Roll wrappers are also visible. The ingredients appear to be for hot pot or a similar dining experience.
Hot Pot Broth and Dipping Sauce
A split hot pot filled with two types of broth sits on an induction cooker. Next to it, a small bowl contains a dipping sauce topped with fresh cilantro.
Shabu Sai Restaurant Interior
The interior of a Shabu Sai restaurant, featuring a prominent illuminated sign that reads "SHABU SAI" with the tagline "Shabu Shabu Sukiyaki" below. The dining area is furnished with wooden tables and chairs, and decorated with Japanese-style artwork and lanterns. A display case showcases various raw ingredients, likely for shabu-shabu. Promotional posters are visible on a pillar.
Hot Pot Meal
A table set for a hot pot meal with various ingredients. In the foreground, there are three black trays stacked, containing thinly sliced raw meats: pork belly, beef, and another type of thinly sliced meat. To the right, a split pot of broth simmers on an induction cooker. A plate of fresh vegetables, including leafy greens, mushrooms, and potato slices, is next to the pot. Small bowls of dipping sauce and chopped herbs are also visible.
Thinly Sliced Beef
A black tray filled with thinly sliced raw beef, marbled with red meat and white fat, is placed on a wooden table. The beef is arranged in layers. In the background, a wooden wall panel is visible.
Thinly Sliced Meat on a Tray
A black tray filled with thinly sliced raw meat, likely for hot pot or shabu-shabu, sits on a wooden table. The meat is arranged in overlapping circular and irregular shapes, with some pieces appearing translucent and others showing pink and white marbling. The tray has raised ridges. In the background, blurred wooden chairs and tables suggest a restaurant setting.
Soft Serve Ice Cream with Chocolate Drizzle
A close-up shot of a soft-serve ice cream cone drizzled with chocolate sauce, served in a white fluted dish. The ice cream is a pale yellow color and has a swirled texture. In the background, a large metal pot, possibly for hot pot, and wooden chairs are visible, suggesting a restaurant setting.
Hot Pot Dining
A table set for hot pot dining with various ingredients including raw meat, vegetables, eggs, and noodles. A pot of broth is simmering on an induction cooker. Other diners are visible in the background of the restaurant.
Diners at a Hot Pot Restaurant
A busy hot pot restaurant interior with diners seated at tables. In the foreground, a table is set with various ingredients for hot pot, including thinly sliced meats, fresh vegetables like lettuce and cabbage, and a split pot of broth. A server in a black uniform and mask is visible in the mid-ground, carrying a tray. The restaurant has a modern, clean aesthetic with wooden accents and warm lighting.
Condiment Bar
A selection of condiments and ingredients are displayed in ceramic bowls and dispensers. Visible items include soy sauce, chili oil, coriander, sesame sauce, spring onions, garlic, and peanuts. A bowl of raw eggs is also present.
Restaurant Interior
The interior of a restaurant with wooden accents and modern lighting. Several tables with chairs are set up, and decorative panels with circular emblems are mounted on the walls.
Thinly Sliced Raw Beef
A close-up shot of thinly sliced raw beef arranged on a black tray. The beef has visible marbling of fat. In the background, a sign with a prohibition symbol and text reading "NO OUTSIDE FOOD OR BEVERAGES" is visible on a wooden paneled wall.
Thinly Sliced Meat
A close-up shot of thinly sliced meat arranged in a black tray. The meat appears to be marbled with fat and has a pinkish-gray hue. It is likely intended for hot pot or shabu-shabu.
Condiment Bar
A selection of condiments and ingredients are displayed in small bowls and containers. Visible items include chopped spring onions, chili flakes, sesame oil, coriander, and various sauces. A bowl of eggs is also present. Wooden spoons and tongs are provided for serving.
Slices of Meat and Ingredients for Hot Pot
A display of thinly sliced raw meats, including pork and beef, arranged on dark platters. Beside the meat are various ingredients such as noodles, vegetables, and dipping sauces, suggesting a hot pot or shabu-shabu meal. In the background, a menu board is visible, along with reflections of people and the restaurant interior.
Shabu Sai Restaurant Interior
The interior of a Shabu Sai restaurant, a Japanese Shabu Shabu and Sukiyaki establishment. The prominent blue neon sign "SHABU SAI" is visible above the entrance. Inside, diners are seated at tables, and the decor features wooden accents and modern lighting. A digital display advertises a "Tomato Soup" special and a "We Are Hiring!" notice for the restaurant group. A sign near the entrance indicates "Please wait to be seated."
Condiment Bar
A variety of condiments and ingredients are displayed on a counter, including a bowl of eggs, various sauces in ceramic pots, and bowls of spices like sesame seeds, salt, red pepper powder, and chopped chili peppers. There are also large dispensers in the background.
Buffet Display of Fresh Ingredients
A variety of fresh ingredients are displayed in bowls on a buffet counter, likely for a hot pot or similar dining experience. Visible items include various mushrooms, meatballs, fried tofu, broccoli, leafy greens like bok choy and napa cabbage, seaweed, and sliced tomatoes. Steam rises from some of the dishes, suggesting they are kept warm. Signs with text and images are visible in the background.
Hot Pot Meal
A table set for a hot pot meal with various ingredients. In the center is a pot of broth, surrounded by plates of thinly sliced meats (beef and pork belly), vegetables (lettuce, broccoli, mushrooms), noodles, tofu, meatballs, and dipping sauces.
Buffet Counter
A buffet counter with various food items and serving dishes. There are also plates and utensils stacked on shelves below the counter. A person in a mask is visible in the background, appearing to be working behind the counter. The overhead lighting features decorative panels with geometric patterns.
Shabu Sai Receipt and Menu
A receipt from Shabu Sai WG is shown, detailing items like DA (WEEKDAY) and FD (HDD), with a total of $67.70 for 2 guests. Below the receipt is a menu section with free-flow beverages and ala carte options, including Seafood Platters and various seafood items. A Visa card is partially visible at the bottom.
Japanese Hotpot Buffet Advertisement
A display board advertises a Japanese Hotpot Buffet at Shabu Sai. The board features images of hotpot ingredients and lists prices for adults and children. Below the main advertisement, there is a display case with fresh ingredients like vegetables and thinly sliced meats. An American Express sign is visible in front of the display case.
Hot Pot Ingredients
A close-up view of thinly sliced raw beef and a plate of assorted mushrooms and greens, likely prepared for a hot pot meal. A pot of broth is partially visible in the upper left corner.
Beverage Station
A beverage station with a soda fountain, a coffee machine, and a hot water dispenser. The soda fountain has six dispensers with various soda options. The coffee machine is a Nescafé Allegra. There are also packets of sugar and stirrers available. A caution sign for a slippery area is visible on the counter.
Buffet Salad Bar
A buffet salad bar with various fresh ingredients displayed in bowls. People are seen selecting food. The area is well-lit with decorative lighting fixtures above the counter.
Hot Pot Ingredients Buffet
A buffet display of various ingredients for hot pot, including different types of mushrooms (enoki, shiitake, shimeji), leafy greens (bok choy, cabbage), tofu, fish balls, salmon balls, and fried items. Steam rises from some of the dishes. Signs indicate the names of some ingredients in English and Japanese/Chinese.
Shabu Sai Japanese Hotpot Buffet Display
A display case filled with fresh ingredients for hotpot, including various thinly sliced meats, vegetables, and dipping sauces. Above the display are two large digital menus advertising the Japanese Hotpot Buffet and a monthly special, Taro Daizu Tonkotsu. An American Express sign is also visible.
Buffet Display of Ingredients
A self-serve buffet display features various fresh ingredients, including leafy greens, sliced vegetables, and noodles, arranged in bowls and containers. Steam rises from some of the noodle dishes, indicating they are hot. Wooden signs with Japanese text label the different food items. In the foreground, a dark countertop has some water droplets.
Shabu Sai Menu
A menu board for Shabu Sai offering unlimited beef, pork, and chicken with a choice of two soups. Prices are $24.99++ for adults and $9.99++ for children aged 4-9. Free flow drinks and soft serve are $1.99++. Weekend, Eve/PH dinner time limit is 90 minutes. The menu also lists outlet opening hours for lunch and dinner, with a note that there are no reservations for Friday, Saturday, Sunday, Eve/PH.
Hot Pot Ingredients Buffet
A buffet display of various ingredients for hot pot. In the foreground, there are baskets of ingredients labeled in Japanese and English, including minced beef with lotus root, cheese tofu, and fish balls. Behind these, there are bowls of enoki mushrooms, shiitake mushrooms, tofu cubes, and other assorted items. Several boxes of nitrile gloves are stacked on the left. In the background, people are selecting ingredients and preparing their meals.
Hot Pot
A split hot pot with two different broths. The left side has a yellow, creamy broth with fried tofu, mushrooms, and meatballs. The right side has a lighter, milky broth with vegetables like broccoli and carrots, and some meat. A ladle and a slotted spoon are in the pot.
Thinly Sliced Meat and Mushrooms
A black tray holds thinly sliced meat, possibly beef or pork, arranged over a yellow sauce or marinade. Beside it, a white plate contains various mushrooms and a fried ball. A teal container and a menu or booklet are also visible on the wooden table.
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