Zuri
Disgusting pearls served in a rock-hard lump, staff tried to keep my change, and I had to beg for my loyalty stamp. Emailed iTea and they didn’t even bother to reply. Zero quality, zero service — avoid this outlet at all costs.
Location: 221 Boon Lay Pl, #01-116, Singapore 640221
Floor 1 · Boon Lay Shopping Centre
Premium bubble tea and fruit teas brewed with carefully curated leaves since 2011.
Premium bubble tea and fruit teas brewed with carefully curated leaves since 2011.
itea has been curating quality bubble tea experiences across Singapore since 2011, and its Boon Lay 221 outlet continues that tradition of excellence in the heart of the neighbourhood. This premium drinks specialist takes pride in sourcing the finest tea leaves and crafting beverages that balance flavour, freshness, and texture in every cup. From classic milk teas to refreshing fruit infusions, each drink is prepared with care to ensure a satisfying sip every time. The menu features a wide range of options including signature milk teas, green teas, juices, and pearl toppings that can be customised to your preferred sweetness level. Whether you are after a robust brewed tea to power through the afternoon or a light, fruity refresher to beat the tropical heat, itea delivers consistent quality that has earned it a loyal following islandwide. Pop by the Boon Lay 221 shop for a well-deserved tea break. With its commitment to premium ingredients and honest brewing, itea remains a dependable choice for bubble tea lovers seeking a thoughtful, flavourful drink in western Singapore.Based on 275 Google reviews
Based on customer ratings
Based on customer ratings
Zuri
Disgusting pearls served in a rock-hard lump, staff tried to keep my change, and I had to beg for my loyalty stamp. Emailed iTea and they didn’t even bother to reply. Zero quality, zero service — avoid this outlet at all costs.
jirawat Dew
My drink wasn’t seal properly and spill anywhere, hope your staff can check before they give out to customer next time, luckily doesn’t spill a lot
Nur Hasanah Nasir
I ordered to the cashier named Leen at Boon Lay i-tea that i want to buy 2 drinks. But yes i do understand that she got ask me to double check but how would i know that she will key in 2 Grapefruit Golden oolong with pomelo. But instead of …
CHLOE LOW
Cheap affordable tailor made bubble teas to your taste. No compromise on drinks quality. Price range way more affordable than most bubble tea brands. …
Jonathan
Grapefruit golden oolong very refreshing, pomelo bits inside not the freshest
itea - Boon Lay 221
i-tea
The exterior of an i-tea shop with a prominent illuminated sign displaying the brand name and logo. There are menu boards visible inside the shop, and customers are queuing to order. A poster advertising "Singapore Favourites" and another for the "Matcha Series" are displayed.
i-tea
A brightly lit i-tea shop with a prominent illuminated sign. Three staff members are visible behind the counter, smiling and making heart shapes with their hands. Digital menus are displayed above the counter, showcasing various beverages. A vertical menu board to the left displays images and names of drinks. The counter itself has the i-tea logo illuminated on its front.
i-tea storefront
The exterior of an i-tea shop with its prominent logo and signage. Digital menu boards display various drink options. The counter area is visible with staff members preparing orders.
i-tea
A line of customers waits outside an i-tea shop. A menu board is visible to the left of the shop, displaying prices for jelly desserts. The shop's signage is illuminated above the counter.
i-tea Shop Front
The exterior of an i-tea shop with illuminated signage. Menu boards are visible behind the counter, displaying various drinks and prices. Staff members are serving customers.
i-tea
The exterior of an i-tea shop with a prominent illuminated sign. Below the sign, digital menu boards display various drinks and prices. Customers are seen ordering at the counter.
i.tea
The exterior of an i.tea shop with a prominent illuminated sign. The shop has a modern facade with a counter where staff are visible. There are menu boards displayed above the counter and a digital display showing drink options. A rack of canned drinks is positioned to the right of the entrance.
Dessert Cup with Toppings
A white paper cup filled with a dessert. The cup has the logo "i-tea" and text that reads "The story of i-tea." and "Find us on Facebook: itea.sg". The dessert contains black tapioca pearls, red beans, purple sweet potato cubes, orange cubes, and light pink cubes. The background is a marble pattern.
I-Tea Guava Drink
A tall, translucent plastic cup filled with a pinkish-orange beverage, ice, and small red pieces. The cup has the logo "i-tea" printed in white. A circular sticker on the cup indicates "C 8% sugar". Beside the cup are two guavas, one whole and green, the other halved and showing its pink flesh and seeds. To the right of the cup is a small white bowl filled with pink tapioca pearls.
Orange Juice Drink
A tall plastic cup filled with orange juice and ice cubes. The cup has the logo "i-tea" printed on it. A circular graphic indicates "C 8% sugar". A whole orange and a halved orange are placed next to the cup.
I-tea Drink with Coconut and Boba
A tall white cup with the logo "i-tea" and the tagline "The story of I tea." is filled with a white beverage and topped with pink boba pearls. To the left of the cup is a halved coconut and a whole coconut. In front of the cup, to the right, is a small white bowl filled with pink boba pearls. A circular graphic with a "C" inside and the text "8% sugar" is visible on the cup. The text "Find us on Face" is also visible on the cup.
Iced Tea with Lime and Tamarind
A clear plastic cup filled with iced tea, garnished with lime slices and a wedge. The cup has the logo "i-tea" and a small cartoon otter. Next to the cup are whole limes, a halved lime, and several tamarind pods. A label indicates "C 9% sugar".
Strawberry Smoothie
A close-up shot of a strawberry smoothie in a clear plastic cup. The cup has the logo "i-tea" and the tagline "The story of I I tea.". A label indicates "C 8% sugar". Two strawberries, one whole and one halved, are placed in front of the cup. The background is white.
I-tea Drink
A tall, clear plastic cup filled with a pink, icy beverage, likely a slushy or smoothie. The cup has a black and green logo that reads "i-tea" with the tagline "The story of I & tea...". Below the logo, it states "Find us on Facebook: itea.sg". To the left of the cup, there is a red circle with a white "D" and the text "14% sugar". A sprig of blackcurrants with green leaves is placed in front of the cup.
I.tea Drink
A tall, clear plastic cup filled with a red beverage and ice. The cup has the "i.tea" logo and "The story of I & tea..." text. A label indicates "C 8% sugar". The drink is garnished with fresh blackcurrants, mint leaves, and dried tea leaves. The text "Find us on Facebook: itea.sg" is visible near the bottom.
Grapefruit Tea
A tall plastic cup filled with a golden-orange beverage, ice, and shredded fruit. The cup has a logo that reads "i.tea" and a tagline "The story of I & tea.". A circular graphic indicates "C 7% sugar". Two slices of grapefruit and a pile of dried tea leaves are placed in front of the cup. The text "Find us on Facebook: itea.sg" is visible near the bottom of the cup.
Itea Drink
A tall, clear plastic cup filled with a creamy, light brown beverage and topped with ice cubes. The cup has the logo "i-tea" printed in white. A green circle with the letter "B" and "5% sugar" is visible on the lower part of the cup. To the left of the cup is a small metal scoop filled with dried green tea leaves. To the right is a small white bowl containing a granular brown substance, possibly tea leaves or toppings. The background is white.
I-tea Passion Fruit Drink
A close-up studio shot of a large, clear plastic cup filled with a yellow, slushy beverage. The cup has the "i-tea" logo printed on it, along with the tagline "The story of i tea..". Below the logo, there is a circular graphic with a "C" and "8% sugar" text. Two passion fruits, one whole and one halved, are placed next to the cup, with a green leaf. The background is white.
Orange Drink
A tall plastic cup filled with an orange-colored beverage and ice cubes. The cup has the logo "i-tea" printed on it in white. Next to the cup are a halved orange and a whole orange. A small circular sticker with a cartoon seal is also visible on the cup. A label indicates "C 8% sugar".
I-tea Drink with Winter Melon
A tall plastic cup filled with iced tea, branded with the "i-tea" logo and the tagline "The story of I & tea..". A circular graphic indicates "C 7% sugar". Slices of winter melon are placed around the base of the cup. The text "Find us on Facebook: itea.sg" is visible near the bottom of the cup.
I-tea Drink
A tall plastic cup filled with a creamy white beverage and dark jelly pieces. The cup has the "i-tea" logo and a "B 0% sugar" label. The drink is topped with ice.
Iced Tea Drink
A tall plastic cup filled with an iced tea beverage. The drink has layers of white and brown liquid, topped with ice cubes. The cup has the logo "i-tea" printed on it, along with a circular sticker indicating "B 5% sugar". A small wooden bowl filled with dried tea leaves is placed next to the cup.
I-tea drink
A tall plastic cup filled with iced tea. The cup has the "i-tea" logo and the tagline "The story of I & tea". Below the logo, there is a circular badge indicating "B 0% sugar". At the bottom of the cup, it says "Find us on Facebook: itea.sg". A small woven basket filled with dried tea leaves is placed in front of the cup.
Oreo Milkshake
A tall plastic cup filled with a blended Oreo milkshake, topped with crushed Oreo pieces and a whole Oreo cookie. A stack of Oreo cookies is placed next to the cup. The cup has the "i-tea" logo and text that reads "The story of I & tea..". A label indicates "C 4% sugar". The text "us on Facebook: itea.sg" is also visible on the cup.
Chocolate Drink with 0% Sugar
A tall plastic cup filled with a chocolate-colored frozen drink, topped with a frothy layer. The cup has the "i-tea" logo and the tagline "The story of I tea". A circular badge indicates "B 0% sugar". Next to the cup is a small wooden bowl filled with chocolate powder, with some powder spilled around it. Text at the bottom of the cup reads "Find us on Facebook: itea.sg".
I-tea Drink
A clear plastic cup filled with a layered beverage. The drink has a white creamy liquid mixed with dark, jelly-like chunks. Ice cubes are visible at the top. The cup has the "i-tea" logo and text that reads "The story of I & tea...". A circular graphic indicates "B 0% sugar".
Peach Tea
A tall plastic cup of peach tea with ice, a slice of peach, and a small bowl of tapioca pearls. The cup has the logo "i tea" and the text "The story of I & tea..". A label indicates "C 7% sugar". The text "Find us on Facebook: itea.sg" is also visible.
Chocolate drink with Hershey's syrup
A tall plastic cup filled with a brown iced beverage and ice cubes, with the logo "i tea" visible on the cup. Next to it is a bottle of Hershey's Syrup. Two circular labels indicate sugar content: one on the cup showing "5% sugar" and one on the syrup bottle showing "8% sugar". The text "Find us on Facebook: itea.sg" is also visible on the cup.
I tea drink with tea leaves
A clear plastic cup filled with iced tea, with the I tea logo visible on the cup. A small wooden scoop filled with dried tea leaves is placed in front of the cup, with some leaves spilled out. A label indicates "0% sugar". The text "Find us on Facebook: itea.sg" is also visible on the cup.
I Tea Drink with Lemon and Tea Leaves
A tall plastic cup filled with a yellow beverage, ice, and possibly lemon slices. The cup has the logo "i tea" and the tagline "The story of I & tea...". A "B 0% sugar" label is visible on the cup. To the left of the cup are dried tea leaves and green tea leaves. To the right are lemon slices and leaves. The background is white.
I-Tea Drink with Yakult
A pink beverage in a clear plastic cup with ice, branded with 'i-tea'. Next to it is a small bottle of Yakult cultured milk drink. Blackcurrants and leaves are placed at the bottom. Nutritional information labels indicate 'C 9% sugar' and 'D 14% sugar'. The text 'Find us on Facebook: itea.sg' is also visible.
Bubble Tea Drink
A hand holds a plastic-bagged bubble tea drink with a straw. The drink appears to be a milk tea with tapioca pearls. The background is blurred and shows a busy indoor environment, possibly an airport or shopping mall, with people and stalls.
i-tea Coco Shiok Promotion
A promotional poster for i-tea's "Coco Shiok" drink, featuring a large image of the beverage topped with ice cream. The poster displays prices for medium (M) and large (T) sizes, and a topping option. A plastic bag containing a drink with Chinese text and a drawing on the lid is held in the foreground.
I-tea Menu
A display of I-tea drinks and menu items. In the foreground, a tall cup of tea with blue boba is visible. Behind it, several other cups are stacked. A menu board displays drink sizes like "Tall-L" and "Large" with additional charges. A printed menu shows various drink options with prices, including "CLASSIC 2.80" and "FRESH YAM 3.80". The I-tea logo is visible on the cups and menu.
Fruit Green Tea with Potion
A close-up of a plastic-wrapped cup of fruit green tea with boba. The cup is covered in condensation. A label on the cup reads "Fruit Green Tea with Potion" and has a date and time stamp of "12/06/20 18:34". Below that, it indicates "m- 1.4" and other unreadable text.
Dessert with Spoon
A close-up shot of a dessert in a paper cup, with a white spoon resting on top. The dessert appears to be a mixture of dark jelly, red beans, and a creamy topping. The cup has a red and white striped rim. A crumpled white napkin is visible to the left of the cup. The surface the cup is on is speckled gray.
Beverage in Plastic Bag
A hand is holding a plastic bag containing a clear plastic cup filled with an orange-colored beverage. The cup has a cartoon character and text printed on its lid. A sticker on the cup shows a date and time,
I-tea Job Advertisement
A recruitment poster for I-tea, a beverage shop. The poster is titled "We Are Family!" and is seeking full-time and part-time staff. It details salary information, including hourly rates for part-time staff ($7-$9/hr) and monthly salaries for full-time staff ($1700-$2200), along with benefits like incentive bonuses, a 13-month salary, and annual leave. The poster also states that experience is preferred but training will be provided. A photo of smiling staff members is included. Contact information, including a phone number (82696965) and a website (itea.sg), is provided.
Bubble Tea
A hand holds a plastic-wrapped bubble tea drink in front of an i-tea shop. The drink is a grapefruit golden oolong with pomelo. In the background, people are queuing and the shop's signage is visible.
Tangled String Lights
A close-up, overhead shot of a tangled mess of thin, clear string lights with small yellow bulbs. The lights are resting on a white, textured surface, possibly paper towels or fabric. The bulbs appear to be clustered together in the center of the tangle.
Bubble Tea Dessert
A white paper cup filled with a dessert containing milk tea, tapioca pearls, and jelly. The cup has the logo "i-tea" and text that includes "Perfect tea" and "FRESH YAM 仙草 Q丸". The cup is placed on a white surface, with a keyboard and computer monitor in the background.
Osmanthus Longjing Fresh Milk Tea
A paper cup filled with a beverage and ice. The cup has an orange and white floral pattern. A label on the cup reads: BL #M75, OSMANTHUS LONGJING FRESH MILK TEA $3.9, Sweetness 100%, 1/1, 08/25/2025 20:28.
Hazelnut Milk Tea
A hand holds a plastic-bagged cup of hazelnut milk tea with grass jelly and 0% sugar. The receipt shows the order details and price. The background appears to be a food service counter.
I-tea Drink
A hand holds a clear plastic cup filled with a golden-brown beverage. The cup has the I-tea logo and the tagline "The story of I & tea" printed on it. Below the logo, there is a QR code with the text "Order with ITEA APP Skip the Queue". The drink appears to have fruit pieces or jelly at the bottom.
I-Tea Drink Menu and Promotion
A digital menu board displays various I-Tea drinks with prices and a 10% off promotion for CDC Vouchers, valid until January 31, 2022. The menu features drinks like Yakult Green Tea, Taro Bobo Pearl Fresh Milk, and Brown Sugar Pearl Fresh Milk. A separate promotional poster on the left highlights a Brown Sugar Pearl Fresh Milk for $2.9.
Receipt
A receipt from Maxius Trading Pte Ltd Boon Lay MRT for a purchase of two drinks. The items purchased were Grapefruit Golden Oolong with Pomelo and Coco Shiok. The total amount was 15.70.
Close-up of a drink with ice and boba
A close-up view inside a clear plastic cup reveals crushed ice and a clump of dark boba pearls. A white straw is visible, partially submerged in the ice. The cup has some green branding on the inside wall.
i-tea counter
A close-up view of the counter at an i-tea shop. The prominent illuminated logo "i-tea" is visible, along with a sign that reads "PLEASE DO NOT STEP ON THE ITEA LOGO THANK YOU". A menu board is partially visible at the top left, showing items like "Grass Jelly Milk Tea" and "Matcha Latte" with prices.
Beverage Cup Lid
A close-up shot of a clear plastic cup lid with a straw inserted. The lid features a printed design of a building and text in Chinese characters. The cup contains a light-colored beverage with visible fruit pieces. The logo "i tea" is also visible on the lid.
Coconut Drink
A hand holds a plastic cup filled with a white, creamy beverage, likely a coconut drink, with a straw. A sticker on the cup reads "i-tea" and "Coco Shiok" with an image of a coconut. The background is blurred but shows a street scene at night, illuminated by colorful fairy lights and red lanterns, suggesting a festive atmosphere. A pedestrian crossing is visible in the foreground.
i-tea Menu
A vertical banner displays a menu for i-tea, featuring various drinks with images and prices. The drinks include fruit teas, milk teas, and blended beverages.
i-tea Drink Shop Counter
The image shows the counter area of an i-tea drink shop. A large digital menu board displays various drink options and prices. There is a prominent
Bubble Tea
A close-up shot of a bubble tea drink in a clear plastic cup with a white lid and straw. The cup has the logo "i.tea" printed on it in black letters. Below the logo, it says "The story of I d w". There is also a QR code with the text "Order with ITEA APP Skip the Queue". The drink appears to be a light brown color and contains black tapioca pearls at the bottom. In the background, a white bowl and a plate with some food items are visible.
Brown Sugar Pearl Fresh Milk
A close-up of a plastic cup containing a brown sugar pearl fresh milk drink. The cup has a label with the drink's name, size, and price. The drink appears to be mostly consumed, with ice and pearls visible at the bottom.
Drink Menu Display
A digital menu board displays various beverages with images and prices. The menu includes categories like Yakult Green Tea, Golden Oolong Latte, Matcha Latte, and various fruit teas and milk teas. Prices are listed in local currency.
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