Shu Shi
I went to open an account today, but the experience was extremely frustrating. The staff failed to provide complete information upfront, which forced me to make two extra trips just to bring the necessary documents. Then, after all that …
Location: 50 Jurong Gateway Rd, #02 - 15 Jem, Singapore 608549
Jem
Full banking and dedicated wealth advisory services at JEM, Jurong East.
Full banking and dedicated wealth advisory services at JEM, Jurong East.
UOB's JEM Branch and Wealth Banking Centre brings premium financial services to the heart of Jurong East, catering to both everyday banking customers and high-net-worth individuals seeking sophisticated wealth solutions. The branch offers a comprehensive range of services from savings and current accounts to home loans, personal insurance, and investment products. The dedicated Wealth Banking Centre on level two provides private consultation rooms where relationship managers offer tailored portfolio advice, retirement planning, and estate strategies. With extended hours and a prime location within one of the west's busiest malls, UOB JEM makes it convenient to manage finances during a lunch break or after work. The branch also features self-service machines and digital banking assistance for tech-savvy customers. For trusted banking expertise and personalised wealth guidance in western Singapore, UOB JEM remains a leading choice.Based on 176 Google reviews
Based on customer ratings
Based on customer ratings
Shu Shi
I went to open an account today, but the experience was extremely frustrating. The staff failed to provide complete information upfront, which forced me to make two extra trips just to bring the necessary documents. Then, after all that …
Darren Ee
I would rate 0 star if have the option. purposely rush down to the branch on 630pm for the CNY new notes, as online shown which is still available for $10 note. but the staff off the ATM early so they can go off early. damn pissed off and waste of my time and ruined my day
Ong Shoufu
Had an appointment book in advance for 11am for Estate account opening, yes we were late to arrive at 11.10am but they serve us at 1pm, it doesn’t matter if we were on time as the queue number was issued when we arrive, then what is the …
Ariela Aerial
A year ago, I gave 1 star for a very unpleasant service experience in the branch. In between visited a few times. …
JACULA 88
Auntie Jaslyn is every nice to everyone queuing for their turn. She will ask you your queue number and chat with you. If you still waiting you brings you a drink. She elevates my banking experience to another level.
UOB Branch - Jem Branch & Wealth Banking Centre
Bank Entrance
The exterior of a bank with large glass doors and windows. The bank's name is visible in English and Chinese on a dark blue sign above the entrance. Reflections of people and the surroundings are visible on the glass. Yellow floor markings indicate a queueing area.
UOB Bank Branch
The exterior of a UOB bank branch, featuring a glass entrance on the left and a row of ATMs on the right. The UOB logo is prominently displayed on a blue fascia above the ATM area and on the glass entrance. A sign detailing branch hours and services is posted on a pillar.
UOB Wealth Banking Entrance
The exterior of a UOB Wealth Banking branch with a prominent illuminated logo on a dark brown panel to the left of the glass entrance. The glass doors and windows reveal the interior, including a reception desk with the UOB logo displayed on a screen. A potted plant is visible inside near the entrance.
UOB Bank Entrance
A UOB bank branch entrance with automatic glass doors and a prominent UOB logo above. Several people are walking past or waiting outside.
UOB Bank Entrance
The image shows the glass storefront of a UOB bank branch. The UOB logo is visible on the exterior glass. Inside, a counter and promotional materials are visible. A stand with information about loans is also present near the entrance.
UOB Bank Branch
The exterior of a UOB bank branch with its prominent blue signage and logo visible above the entrance. Several ATMs are visible through the glass facade. People are seen entering and exiting the branch.
UOB Bank Branch
The exterior of a UOB bank branch with ATMs and a service counter visible. The UOB logo is prominently displayed on the blue signage above the entrance and on internal displays. Several customers are interacting with the ATMs or at the service counter.
UOB Bank Branch
The exterior of a UOB bank branch is visible, with prominent blue signage displaying the UOB logo. The entrance features glass doors and windows, allowing a view of the interior counters and ATMs. An "EXIT" sign is also visible.
UOB Bank
The exterior of a UOB bank branch with its logo prominently displayed. An "EXIT" sign is visible above the entrance. Several people are interacting at the counter. A digital sign above indicates directions to various locations like Don Don Donki, Shaw Theatres, Jem Park, and Kopitiam Food Hall.
UOB Bank Entrance
Two women stand in front of a UOB bank entrance with large glass doors. The UOB logo is prominently displayed above the doors. To the left, a POSB sign is visible with a poster featuring smiling faces and text. Yellow floor markings indicate social distancing.
UOB Bank Branch
The exterior of a UOB bank branch with a large blue and white UOB logo above the entrance. A cylindrical pillar with UOB branding and branch information is visible to the left of the entrance. The interior of the bank is visible through large glass windows, showing customers and staff.
UOB Bank Branch
The exterior of a UOB bank branch with a prominent blue sign displaying the UOB logo and name. Inside, staff members are visible behind a counter, and customers are interacting with them. An "EXIT" sign is also visible.
UOB Wealth Banking Entrance
A UOB Wealth Banking branch entrance with a prominent UOB logo above the entrance. A man in a blue shirt is on the phone to the left. A security guard in uniform stands near a sign. Inside, staff members assist customers at a counter.
UOB Notice
A notice from UOB bank regarding revised queue ticketing hours. The notice states that due to a surge in customers, the last queue ticket for counter services may end two hours before the branch closing time, effective from September 2, 2022. It also lists the queue ticketing hours and the branch operating hours.
Bank Counter
A bank counter with employees assisting customers. A digital display shows numbers, and a pink banner advertises an "all-in-one app." There are also images of a mobile app on the right side of the banner.
Time/Fixed Deposit Screen
A mobile phone screen displaying a banking application interface. The screen shows the title 'Time/Fixed Deposit' and an illustration of a document with a dollar sign. Below the illustration, it states 'No Fixed Deposit Account' and provides instructions to open an account through UOB Personal Internet Banking or at a branch.
UOB Wellness@UOB
A woman wearing a face mask and a blue uniform stands in front of a UOB promotional display. The display reads "Step in to experience Wellness@UOB" and describes how UOB supports customers on their journey towards holistic wellness, including physical, mental, emotional, and financial health.
Bank Interior with Service Counters
An interior view of a bank with multiple service counters. Customers are seen waiting and interacting with bank staff. A large banner above the counters reads "Bank with ease, 24/7 on our all-in-one app". Some counters are numbered, such as '4' and '5'. The seating area in the foreground consists of modular sofas in blue and yellow.
Notice of Revised Queue Ticketing Hours
A notice from UOB detailing revised queue ticketing hours. The notice states that the last queue ticket for counter services will be issued one hour before the branch closing time, effective from July 12, 2022. It also provides the branch operating hours and queue ticketing hours for Monday to Friday, Saturday, and Sunday. The notice suggests alternative banking methods like UOB TMRW, Personal Internet Banking, or visiting the website uob.com.sg.
UOB Bank and SK Jewelry Store
An interior view of a shopping mall showing a UOB bank branch and an SK jewelry store. The UOB branch has a blue illuminated sign and a digital display advertising a 'Lockaway Account'. People are seen interacting with staff at both establishments.
Bank Reception Area
A woman in a blue uniform and mask stands behind a white reception desk in a bank. The UOB Wealth Banking logo is visible on the wall behind her. The reception area has modern decor with marble-like wall panels and a patterned carpet. In the background, there are seating areas and office spaces.
Robinsons and UOB Bank
A view inside a shopping mall with a Robinsons department store on the left and a UOB bank branch on the right. People are walking and sitting in the mall. The Robinsons store has clothing displays and a large advertisement featuring a smiling woman. The UOB bank has a counter with staff and customers.
Notice of Cessation of Sunday Banking Branch Counter Services
A notice informing customers that counter services for Sunday Banking have ceased effective January 2, 2022. Financial advisory services remain available. Customers are encouraged to use 24-hour self-service machines, phone banking, or digital services like UOB TMRW, Personal Internet Banking, and UOB Infinity. For queries, customers can speak to branch service managers or call the Customer Service hotline.
Notice of Cessation of Sunday Banking Branch Counter Services
A notice from UOB informing customers about the cessation of Sunday banking branch counter services at UOB Jem Branch effective from January 2, 2022. Financial advisory services will still be available. Customers are encouraged to use 24-hour self-service machines, phone banking, or digital services like UOB TMRW, Personal Internet Banking, and UOB Infinity. Contact information for further queries is provided.
Waiting Area
A group of people are waiting in a modern, well-lit interior space. Some are seated on cushioned benches, while others stand near a counter. The counter has a sleek, curved design with illuminated sections. A digital display board is visible in the background.
Mall Interior with Advertisements
An interior view of a multi-level shopping mall. A large digital screen displays an advertisement for
UOB Queue Ticket
A hand holds a queue ticket from UOB Universal Banking JEM for Account Opening - SME. The ticket shows queue number 2003, with 0 customers waiting. It also provides instructions for SMS reminders and the date and time. In the background, the UOB logo is visible on the wall.
Shopping Mall Interior
An interior view of a multi-level shopping mall with various stores and escalators. On the lower level, a jewelry store with the sign "SK" is visible, displaying its merchandise in glass cases. To the left, a large screen shows an advertisement featuring Eleanor Lee. Further to the left, a store with "CURAPROX" signage is present. On the upper levels, several UOB bank branches are visible, along with other shops and shoppers.
UOB Bank Interior
An interior view of a UOB bank branch. A sign on a stand provides information about services and operating hours. A person in a suit is standing at a counter, looking at their phone. The UOB logo is visible on the wall and a blue illuminated sign above.
UOB Wealth Banking Counter
A view of a UOB Wealth Banking counter with staff and customers. The counter is white and curved, with blue LED lighting at its base. The UOB logo is visible on the wall behind the counter. Several people are standing at the counter or in line. The ceiling has a modern, curved design with integrated lighting.
Waiting Area with Screens
A modern waiting area with sleek, light-colored chairs and white tables. A large black panel on the wall features multiple screens displaying news or financial information. The words "Wealth Insights" are prominently displayed in metallic lettering on the textured wall. The overall ambiance is professional and contemporary.
IKEA Storefront and Advertisement
The image shows the entrance to an IKEA store with its prominent yellow and blue signage. Inside, displays of products are visible, with signs indicating "Everything below $5". To the right, a UOB Wealth Banking branch is visible. In the foreground, a large advertisement displays "Get your home Raya-ready with IKEA."
UOB Branch Notice
A sign at a UOB bank branch announces the suspension of queue ticket issuance due to a surge in customers and longer waiting times. Account opening and teller services are affected. A smaller sign indicates the branch is closed.
Modern Lounge Area
A contemporary lounge area with cream-colored chairs and sofas, round white tables, and decorative floor lamps. The walls feature framed artwork and textured panels. In the background, a glass-enclosed section shows people working at desks.
Mall Interior with Shops and People
An interior view of a multi-level shopping mall. Several shops are visible, including a UOB bank, a jewelry store with SK branding, and a store selling CURAPROX products. People are seen walking on the different levels and sitting at tables in a dining area. Digital screens display advertisements.
Mall Interior with Decorations
An interior view of a multi-level mall decorated for the holidays. Banners advertising "101 Most Effective Hair Treatment" are visible, along with a UOB bank branch and an IKEA advertisement. Festive lights and circular ornaments adorn the railings. Several shops are visible, including one with a prominent "SK" logo and display cases of jewelry. People are seen shopping and walking on different levels.
UOB Branch Temporary Closure Notice
A notice from UOB bank announcing the temporary closure of its Clementi branch from October 28 to November 1, 2022, due to COVID-19 measures. It provides operating hours and addresses for two alternative branches: UOB Holland and UOB JEM. The notice also directs customers to digital and phone banking services.
Waiting Area with Screens and Bags
A woman sits in a modern waiting area with sleek chairs and multiple screens displaying content. In the foreground, several shopping bags and personal items are placed on a table, including a designer cap, sunglasses, and a handbag. The overall ambiance suggests a comfortable and stylish lounge or reception area.
Bank Interior with Queue Display
An interior view of a bank lobby with a digital queue display showing ticket numbers and service counters. People are seen waiting and being served. An exit sign is visible on the ceiling. The UOB logo is visible on a wall.
UOB ATM Area
An indoor area with UOB ATMs and queue barriers. There are promotional posters for "Year New Notes ATM" and "Cheque Deposit".
Modern Waiting Area with Screens
A contemporary waiting area with comfortable seating, including large, plush chairs and a curved sofa. Several screens are mounted on the wall, one displaying a Bloomberg news feed. The space features modern lighting fixtures and decorative elements, with glass-partitioned rooms visible in the background. People are seated, appearing to relax or work.
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