Anita Choong
Service is very slow in Jem. She serve one customer 30 mins. Counted the items 5 times
Location: 50 Jurong Gateway Rd, #B1-21/22 Jem, Singapore 608549
Floor B1 · Jem
Hassle-free laundry and dry-cleaning service with pickup and delivery options.
Hassle-free laundry and dry-cleaning service with pickup and delivery options.
The Care Laundry at JEM takes the chore out of laundry day with a comprehensive range of cleaning services designed for modern, busy lifestyles. Located conveniently in the basement of JEM, this outpost of the popular Singapore laundry chain offers everything from standard wash-and-fold to professional dry cleaning and meticulous ironing. Their efficient system ensures your garments are returned fresh, crisp, and ready to wear without you having to lift a finger. What sets The Care apart is their seamless integration of in-store drop-off with optional pickup and delivery services, meaning you can have your laundry collected from your doorstep and returned clean within a short turnaround. The JEM outlet is particularly handy for office workers and residents in the Jurong East area who want to drop off their items during a lunch break or after work. Their pricing remains competitive, making professional laundry care accessible for everyday needs rather than just special occasions. Whether you need a business suit pressed for an important meeting or simply want to reclaim your weekends from washing duties, The Care Laundry provides a practical solution. Swing by JEM's basement level and experience laundry made effortless by a team that treats your clothes with the attention they deserve.Based on 41 Google reviews
Based on customer ratings
Based on customer ratings
Anita Choong
Service is very slow in Jem. She serve one customer 30 mins. Counted the items 5 times
Brandon Oh
There is no one manning the store for 30 minutes at 12pm on Sunday. Of course every one needs to visit the rest room once in a while but there was no notice of this. For the price that was paid (not very cheap), perhaps a return visit is no longer in the cards. There was a contact number which no one picks up.
Louis Chiu
Placed stroller from 9th Feb, was told it should take around 5 days to be cleaned. Messaged several times and then was told it would be ready within “this week” (the week of 22-28 Feb) on 27th Feb. No news as of 28th Feb and decided to show …
Steven
Disappointment with the recent service provided. There were significant delays in both pickup and delivery. The laundry was left hanging on the door despite people being at home, which blocked the door from …
SuYen Lim
I am very disappointed with the service at The Care Laundry at JEM. I sent an evening gown for dry cleaning. First there was a cleaning delay, it took more than 2 weeks for the cleaning to be done after chasing for the dress to be cleaned. …
No positive reviews yet.
The Care Laundry (JEM)
The Care Laundry Services Banner
A pull-up banner for "The Care" laundry service, featuring a clean white shirt on a hanger and the slogan "Laundry Made Effortless". It highlights services like Wash & Fold, Ironing, Dry Clean, and Home Items, and encourages scanning a QR code to order online. The banner is placed in what appears to be a retail environment, with shelves of products visible in the background.
Operating Hours Sign
A framed sign displaying the operating hours and lunch break for "The Care Laundry". The sign indicates operating hours from 11 am to 9 pm daily, with a lunch break from 3 pm to 4 pm. Contact information for urgent matters is also provided. In the foreground, there are several large bottles of cleaning supplies, including a blue bottle of fabric softener.
Laundry Service Promotion
A promotional graphic for a laundry service called 'The Care'. It features a laundry bag with the company logo, a folded shirt in a basket, a calendar, and an hourglass. The text reads 'Only a Few Days Left' and encourages users to 'DM us or tap our bio!'.
Jetting Off? Let Us Handle the Laundry
A young woman in a yellow jacket holds a passport and a suitcase, with an airplane in the background. The image is designed to look like a social media post, promoting a laundry service for travelers. It includes icons for a heart, comment, and send, along with checklist items for "Passport" and "Sunscreen." The text "Laundry?" is prominently displayed, and a "Swipe>>" prompt suggests further interaction. The background features a beach scene with palm trees.
Laundry service advertisement
A woman is relaxing on a couch, listening to music on her phone with earphones. She is wearing an apron and there is a laundry bag next to her. The text on the image says "You do the resting. We do the labour." The logo "THE CARE" is visible.
Dry Cleaning Advertisement
A woman in a white blazer is featured in this advertisement for a dry cleaning service. The text reads "Your Dry Cleaning Solution", "Effortless Cleaning", and "Exceptional Care!". The company logo, "TC THE CARE", is visible at the top. A website address, "www.thecare.com.sg", is also displayed.
Operating Hours Sign
A framed sign displays the operating hours for 'The Care'. It indicates daily operating hours from 11 am to 9 pm, with a lunch break from 3 pm to 4 pm. For urgent matters, customers are advised to contact 89094771 or visit www.thecare.com.sg.
Couple on a date
A young Asian man smiles broadly while sitting across from a woman at a table. Text overlay reads "It was worn on a first date." A drink with mint and ice is on the table. The logo for "TC THE CARE" is visible in the top left corner.
The Care Laundry Referral Program
An advertisement for The Care laundry service, featuring the slogan "Good Things Are Meant to Be Shared." It encourages customers to refer a friend to receive laundry rewards. The image shows a man and a woman smiling and interacting, with a graphic of a washing machine in a speech bubble above them. The logo "TC THE CARE" is visible at the top.
The Care White T-Shirt Advertisement
A promotional image for 'The Care' featuring a plain white t-shirt. The text reads 'This is just a plain white t-shirt. But..'. In the background, there are images of people and the Eiffel Tower, suggesting travel or a lifestyle associated with the product. The website www.thecare.com.sg is displayed at the bottom.
More Me Time, Less Laundry Stress!
A woman relaxes on a couch with her hands behind her head, eyes closed, and a serene expression. In front of her is a stack of neatly folded laundry. The background features a scenic view of mountains and trees. The logo "TC THE CARE" is visible at the top. The website "www.thecare.com.sg" is displayed at the bottom.
How It Works
This graphic explains the referral program for 'The Care'. It outlines three steps: 1. Share your referral link with a friend. 2. Your friend places their first order with The Care. 3. Both you and your friend receive laundry rewards once the order is completed. The graphic concludes by stating, 'It's our way of saying thank you for spreading the clean.' A woman is seated in a chair, talking on the phone, with question marks around her.
Keep Your Suit Sharp, Even at Home
A man in a suit is shown in front of a closet filled with suits. The text advertises light cleaning and smart care to extend the life of suits between dry cleans. The website www.thecare.com.sg is displayed.
Self-Wash Means Self-Stress
A woman is shown with her hands on her temples, looking stressed. Around her head are bubbles listing the stresses of self-washing: 'Fix washing machine', 'Buy detergent', 'Damaged clothing', 'Back pain', 'Time consuming', and 'Pay water bills'. The background features a stormy sky with lightning and a cityscape below. An hourglass is also visible. The logo 'TC THE CARE' is at the top.
The Care - School Holideals
Advertisement for "The Care" laundry service, promoting "School Holideals" ending in 5 days. It highlights bundle deals for bedsheets and duvets, and baby items with wash and fold service. A 10% discount for 3 months subscription and free delivery are also mentioned.
Drying Clothes
A graphic with text and an image advising to avoid direct sunlight when drying clothes. It states that sunlight can fade fabric over time and recommends air drying in the shade with good ventilation. The image shows several denim items hanging on a clothesline against a blue sky with clouds.
Start Sharing. Start Earning.
A promotional graphic for 'The Care' laundry service, featuring a smiling woman in a suit. The text encourages users to "Start Sharing. Start Earning." and "Turn clean habits into rewards this January." A button prompts users to "Refer a Friend Now." The graphic also includes coins and bubbles, suggesting rewards and cleanliness. The bottom text states, "Perfect for building better laundry habits in the new year."
Make Your Denim Last 3 Years or More
A woman in denim is sitting on the floor in front of a closet filled with clothes. There is a suitcase next to her and a stack of folded jeans. The text "Make Your Denim Last 3 Years or More" is displayed prominently. The logo "THE CARE" is visible at the top.
Skip the Dryer
This image provides a tip on how to care for denim. It suggests skipping the dryer to avoid damage from high heat, which can cause shrinkage or stretching. Instead, it recommends air-drying denim to maintain its shape and color. The image features a graphic of a hairdryer and a row of jeans hanging on a rack.
Refined Care for Your Everyday Essentials
A young woman is shown smiling and giving an OK sign. In front of her is a laundry basket filled with folded clothes. A cartoon washing machine and a baby stroller are floating in the air. The background appears to be a clean, well-lit room with furniture and plants. The text "Refined Care for Your Everyday Essentials" and the logo "THE CARE" are prominently displayed. A website address "www.thecare.com.sg" is also visible.
Dry Cleaning Menu and Sign
A green menu board displays dry cleaning prices and services. A sign indicates "Back in 10 Minutes" with the logo "The Care". There are also QR codes for membership and promotions.
Quick Home Refresh Guide
This graphic provides a four-step guide for refreshing clothes at home. It suggests hanging garments in a well-ventilated room, deodorizing with baking soda, spot cleaning with diluted vinegar, and steaming to remove wrinkles and odors. The graphic features two suits on hangers and a stopwatch.
The Care - Self-Care Options
This image highlights three self-care activities: Relaxation, Fitness, and Family Time. Relaxation is depicted with a person enjoying tea and a book. Fitness shows a woman doing a stretching exercise. Family Time features a family walking together. The logo 'TC THE CARE' is visible at the top.
June Weather Laundry Woes
This is a promotional graphic for 'The Care' service, highlighting the challenges of laundry during June's unpredictable weather. The image contrasts a sunny morning with a woman happily posing with a basket of laundry, against a rainy afternoon with a woman in a raincoat looking distressed. Text explains that wet laundry not drying properly can develop musty odors due to bacteria and mildew growth. The website www.thecare.com.sg is displayed at the bottom.
Laundry Service Advertisement
An advertisement for a laundry service called "The Care". The ad features the slogan "Gentle Care, Just Like Home" and text emphasizing the careful handling of laundry. The bottom of the image shows hands in black gloves carefully folding and bagging a garment. Pink heart graphics are used as decorative elements.
Dry Cleaner Organizing Clothes
A woman wearing a white sweatshirt with a logo that says "TC THE CARE" is organizing clothes on hangers in a dry cleaning establishment. The clothes are covered in plastic and hung on a rack.
Winter Bundle Sale
Promotional image advertising winter clothing bundles. Features two bundle options: 'Cozy Holiday Bundle' priced at $77.35 and 'Couple Bundle' priced at $73.10. Each bundle includes winter wear, scarves/mufflers, and either cardigans/sweaters or trousers/skirts. The logo 'THE CARE' is visible at the top.
The Care - New Year Reset
A split image advertisement for a laundry service. The left side depicts a woman looking stressed with piles of dirty laundry and confetti, representing the "End of Holidays: Piles of laundry." The right side shows a woman smiling with neatly folded clean laundry and a sunglasses emoji, representing "New Year Reset: Time back for yourself." The text asks, "Which one are you choosing?" The logo "THE CARE" is visible at the top.
Refer a Friend. Both Enjoy Rewards
A promotional graphic featuring three smiling individuals, two men and one woman, against a teal background. The text at the top reads "Refer a Friend. Both Enjoy Rewards" and "Refer a Friend. Both of you get rewarded." Below this, three reward offers are presented: "You get $5 off your next purchase," "Your friend gets $10 credit on their first order," and "Minimum spend $30 for your friend's first purchase." The graphic also includes the logo "TC THE CARE" and a "Swipe>>" call to action.
What is Dry Cleaning?
A graphic with the text "What is Dry Cleaning?" and "Swipe to find out more>>". Below the text, a dark blue suit jacket is being cleaned with a lint roller. Several shirts are hanging on a rack behind it. Bubbles are scattered throughout the image. The logo "TC THE CARE" is in the top center.
Payday Deals
A promotional graphic advertising Payday Deals from September 25th-30th. It features a child sitting on a sofa, with icons representing a stroller, mattress, sofa, and curtains. The graphic highlights a reduced minimum order from $175 to $150 and an extra 10% discount for orders above $175. It also includes calls to action to book and pay within the promo period and to book a slot.
Wardrobe with a white shirt
A white dress shirt hangs on a hanger in a closet, with other clothing items visible on hangers to the left and right. The logo for "THE CARE" is visible at the top of the image. Text overlay reads "And it's still here, ready for the next chapter." A "Swipe>>" button is in the bottom right corner.
The Clothes That Travel With You
A man is holding up a Hawaiian shirt with a tropical print of palm trees and orange flowers. In a thought bubble above him, another man is shown wearing a similar shirt and cheering on a beach. The text reads "The Clothes That Travel With You. Every trip. Same essentials." The website "www.thecare.com.sg" is displayed at the bottom.
The Care Laundry Services Booth
A booth promoting "The Care Laundry Services" with a washing machine graphic and various laundry-related products. A banner advertises "Laundry Made Effortless" and lists services like Wash & Fold, Ironing, Dry Clean, and Home Items. A QR code is provided to order online.
Laundry Service Promotions
A display featuring promotional materials for a laundry service. In the center is a spinning "Lucky Wheel" with various prizes and discounts. To the left, a sign advertises "3% OFF" for Pioneer and Merdeka Card Holders, listing services like Wash & Fold, Ironing, and Dry Clean. In the middle, a sign encourages customers to "SIGN UP FOR OUR FREE MEMBERSHIP" with a QR code. To the right, a "LAUNDRY PRICING" sheet details costs for different services.
Leave It to the Pros If...
This image is a promotional graphic for a laundry and dry cleaning service. It lists reasons to use professional services: heavy stains, delicate fabrics, and the desire for a crisp finish. The bottom features a photo of an employee steaming a garment.
Wash Smart Tips
This image provides tips for washing clothes smartly. It features a hand placing a pair of jeans into a washing machine. The text offers advice such as not over-washing, washing denim inside out to preserve color, and using cold water with a gentle detergent. The logo "THE CARE" is visible at the top.
Work Hard. Rest Well.
Advertisement for The Care featuring a 10% off promotion on all home items with a minimum spend of $30. The promotion runs from May 3 to June 3, 2026, and is available online and in-store. Categories of items include Bedsheets, Blankets, Quilt/Duvet, Quilt/Duvet Cover, Pillowcases, and Bolster cases.
Winter Wear Bundle Promotion
A family of four, two adults and two children, are sitting in the snow, dressed in winter clothing. The text overlay reads "Clean. Cozy. Care-Free. Book Your Winter Wear Bundle Today!" with a "Book Now!" button at the bottom. The logo "TC THE CARE" is visible at the top.
Dry Cleaning Explained
An infographic explaining how dry cleaning works. It features two suits on mannequins and describes dry cleaning as a specialized method that uses solvents to remove dirt and stains, particularly effective for stubborn stains like oil and paint. It also lists fabrics that require dry cleaning: Wool, Silk, Satin, and Cashmere, noting that water-sensitive fabrics need dry cleaning to maintain their fibers and lifespan.
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