YH Tan
I had a bad and unpleasant experience at the Laneige store in Jurong Point after winning a “$10 Laneige voucher with no minimum spend” from the shopping mall. …
Location: 1 Jurong West Central 2, #01 - 57 / 58, Singapore 648886
Jurong Point
Korean premium beauty brand offering water-based skincare and makeup at Jurong Point.
Korean premium beauty brand offering water-based skincare and makeup at Jurong Point.
LANEIGE at Jurong Point brings Korea's celebrated water-science beauty philosophy to the heart of the west, offering a comprehensive selection of the brand's most beloved skincare and makeup products. Since its launch in 1994, this leading K-beauty label has championed the idea that hydration is the foundation of youthful, radiant skin, developing exclusive water-based technologies that deliver visible results. The Jurong Point boutique showcases this innovation through an inviting retail environment where customers can explore and experience the products firsthand. The store's highlights include the internationally famous Water Sleeping Mask, a nightly treatment that transforms skin texture while you rest, and the Lip Sleeping Mask that has achieved cult status for its ability to soften and exfoliate lips overnight. The full makeup range complements the skincare line, offering water-based foundations and cushions that provide coverage without drying out the complexion. Beauty consultants at the Jurong Point location are trained to provide personalised skin assessments and routine recommendations tailored to Singapore's humid climate. For K-beauty enthusiasts and skincare newcomers alike, LANEIGE at Jurong Point offers an accessible entry point into Korean beauty excellence. Visit to discover the products behind the global hype, enjoy complimentary samples, and experience the difference that dedicated water-skin research can make to your daily routine.Based on 33 Google reviews
Based on customer ratings
Based on customer ratings
YH Tan
I had a bad and unpleasant experience at the Laneige store in Jurong Point after winning a “$10 Laneige voucher with no minimum spend” from the shopping mall. …
pgy
Have one woman when I ask about the product she no answer after I payment to buy sleeping mask and I requested to take sample try because she dint explain about the product. She direct show me poker face and ask me to wait for her coz she …
YH Tan
I had a bad and unpleasant experience at the Laneige store in Jurong Point after winning a “$10 Laneige voucher with no minimum spend” from the shopping mall. I visited the Laneige store on 18 August 2024, at approximately 5:30pm. While trying out a tester for the loose powder, I was startled when a staff member abruptly raised her voice, saying “That is a loose powder” in a harsh tone that made me uncomfortable and hesitant to continue exploring the products. The lack of displayed prices in the shop meant I had to ask the staff for assistance. However, the staff seemed reluctant to provide this information and became even less accommodating when I mentioned I was trying to utilise my $10 voucher. When I inquired about more affordable items, the response I received was “The cheapest item here is $38” without any further guidance on which products were available at that price. This experience has left me with a negative impression of the Laneige store. It’s disheartening that staff members would look down on customers, particularly those trying to use a promotional voucher, which is meant to attract new customers to the brand. The unfriendly and dismissive attitude of the staff is likely to drive customers away, which is counterproductive to the intent of the promotion. I strongly urge Laneige to address this issue and take immediate steps to improve their service level. The quality of customer service is just as important as the quality of the products, and I believe that with better training and a customer-focused approach, the shopping experience can be significantly enhanced. As for the voucher, I forfeited the $10 because I did not want to patronise a shop that treats customers with such disregard. I wrote to both Laneige and Jurong Point on this matter. Only Jurong Point responded, Laneige neither replied to my email nor contacted me. Hence, I decided to leave a here directly.
Irene Lim
I was served by Ruimy and I was impressed by her excellence service provided. She was very patience and provided good explaination on each of the products. Keep up the good work 👏 …
Huoy Chee Chai
Ruimy is a friendly person and provide good service including the info we need. Highly recommend to any Laneige's fans to visit here.
LANEIGE
Laneige Storefront
The exterior of a Laneige store with a metal security gate lowered. The store name "LANEIGE" is visible in large white lettering above the gate. The gate is transparent, allowing a partial view of the store's interior, including displays and products. A pink decorative lamp is mounted on the right side of the building.
Laneige Storefront
The exterior of a Laneige cosmetics store. The store has a prominent "LANEIGE" sign above the entrance. Inside, display shelves showcase various skincare products. A large advertisement featuring Laneige products is visible on the right side of the entrance.
Laneige Storefront
A woman walks past the glass storefront of a Laneige store. The store has a large illuminated sign that reads "LANEIGE" above the entrance. Inside, shelves are stocked with beauty products, and promotional displays for "Holiday Dazzle" are visible.
Laneige Storefront
A well-lit storefront for the cosmetics brand Laneige. The prominent white illuminated sign "LANEIGE" is visible above the entrance. Inside, displays of skincare products are visible, along with promotional posters. Three men are standing in front of the store, appearing to browse or wait. One poster features a bottle of "Perfect Renew Regenerator" serum.
Laneige Storefront
The exterior of a Laneige store with a prominent sign above the entrance. The store interior is visible, showcasing shelves stocked with beauty products and promotional displays. The facade is accented with blue panels and illuminated signage.
Laneige Storefront
The exterior of a Laneige cosmetics store. The store has a large illuminated sign that reads "LANEIGE" above the entrance. Inside, shelves are stocked with various skincare products, and a central display features more products. Several customers are browsing the merchandise. A promotional poster is displayed to the left of the entrance.
Laneige Storefront
The exterior of a Laneige store with the brand name prominently displayed above the entrance. A large digital screen displays a model and product images. Inside, shelves are stocked with skincare products. A promotional stand with discounts is visible near the entrance.
Laneige Storefront
The exterior of a Laneige cosmetics store. The store has a modern design with a prominent "LANEIGE" sign in illuminated letters. The facade features large glass panels and reflective surfaces, displaying product advertisements and the brand's aesthetic. Inside, shelves are stocked with various skincare and makeup products.
Skincare Product Display
A retail display featuring various Laneige skincare products, including Water Bank Cream, Perfect Renew Serum, Radian-C Cream, Neo Cushion, and Water Sleeping Mask. The products are arranged on shelves with numbered labels and promotional signage.
LANEIGE Water Bank Products
A blue shopping bag filled with several small boxes of LANEIGE Water Bank Blue Hyaluronic Cleansing Foam. The bag has the LANEIGE logo printed on it. In the background, there are displays with LANEIGE branding, including "WATER BANK AQUA FACIAL" and "AQUA GLASS BOOSTER".
LANEIGE Exclusive Benefits
A pink promotional flyer detailing the exclusive benefits for LANEIGE members across BASIC, VIP, and VVIP tiers. Benefits include point accumulation and redemption, discounts, bonus points, birthday kits, exclusive gifts, and access to launches/events. The flyer also provides a note on tier qualification and a QR code to join as a member.
Laneige Storewide Exclusive Sale
A sign advertising a storewide exclusive sale for Laneige, offering 30% off with 3 items purchased, and a 1 for 1 deal on 2 items of choice. The sign also includes the date and time: 12 March 2024 7:48 pm.
Laneige Cosmetics Store Interior
The interior of a Laneige cosmetics store, featuring displays of skincare and makeup products. The store has a clean, modern aesthetic with white shelving and illuminated displays. Promotional posters and signage are visible, including a "X'mas Delights!" advertisement and a large display featuring a model.
Happy Valentine's Day Promotion
A pink promotional poster for LANEIGE featuring a Valentine's Day theme. It highlights two exclusive beauty set giveaways: a Skincare Special and a Makeup Special, valid from February 1st to 14th. The poster displays images of LANEIGE skincare products and makeup items, along with the brand's logo and social media handles.
Laneige Skincare Display
A display of Laneige skincare products, including the Bouncy & Firm Sleeping Mask and Neo Cushion Bakery Edition Sets. Various creams and lotions are arranged on shelves.
Laneige White Plus Renew Capsule Sleeping Pack
A hand holds a small, light blue packet of Laneige White Plus Renew Capsule Sleeping Pack. The packet has the Laneige logo at the top, followed by the product name and description in English and Korean. It also lists the ingredients as Camellia Sinensis Leaf & Yeast Extracts and states it is for all skin types. The volume is 3 ml / 0.1 FL. OZ. and it is made in Korea.
LANEIGE Cosmetics Display
A well-lit interior of a cosmetics store, likely LANEIGE, showcasing various skincare and makeup products. The display features illuminated shelves filled with bottles and compacts, a central island with a digital screen showing a model and product information, and branded signage. The overall aesthetic is clean, modern, and bright, with a focus on product presentation.
Giant Burger Display
A large, multi-layered burger sculpture is displayed prominently, featuring sesame seed buns, lettuce, cheese, and two beef patties. The McDonald's golden arches logo is visible in front of the burger. A red frame with integrated lighting surrounds the display. In the background, people are walking in a mall-like environment, and a digital screen shows an advertisement. A sign above the burger reads "IMPROVED RECIPE".
LANEIGE Counter Display
A display counter for LANEIGE cosmetics featuring various products. On the left, shelves hold beauty sets and skincare items. The counter itself showcases 'NEO CUSHION' products in pastel colors. A promotional display box with a pink travel bag and mini skincare bottles is priced at $39. The LANEIGE logo is visible on a blue, textured background behind the counter. A timestamp indicates the photo was taken on March 12, 2024, at 7:48 pm.
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