Location: 2 Jurong East Street 21, #03-182, Singapore 609601
Floor 2 · IMM Building
Established maid agency providing foreign domestic worker placement, training, and employer support.
Established maid agency providing foreign domestic worker placement, training, and employer support.
Imtidad Employment Solutions at IMM is a licensed maid agency that has been connecting Singapore households with qualified foreign domestic workers for many years. With branches across the island including Jurong, Changi, and Yishun, the agency offers comprehensive services that extend beyond initial placement to include training, documentation, and ongoing employer support. The IMM location makes it convenient for western Singapore families to begin the process of finding domestic help without travelling to the city centre. The agency works with candidates from India, Myanmar, Indonesia, and the Philippines, conducting careful screening and matching to ensure compatibility between employers and helpers. Services cover the full employment cycle from work permit application and orientation to contract renewal and transfer assistance. The consultants take time to understand each household's specific needs, whether that involves childcare, elderly care, housekeeping, or cooking, before recommending suitable candidates. Contact Imtidad at IMM for professional, ethical domestic worker placement services. With its commitment to careful matching and employer peace of mind, it offers a structured, supportive approach to household staffing for Jurong families.Based on 211 Google reviews
Based on customer ratings
Faridnizah
I have been taking my maid frm them since my 1st maid in 2023. Sis sharifah was amazing tat time. I even recommended frens/family. This year i took the 2nd helper with them also under sis sharifah. Unfortunately the 2nd maid didnt turn out …
Nur Isliana
Since April 2025, I have been receiving multiple empty promises from this agency. In June 2025, they rushed me to cancel my helper’s MOM application with no proper follow-up. They also promised to refund my payment by 9 September 2025 but …
Karnatie Junid
Shelia is very patient in attending to our queries. She is empathetic towards our situation and really did her best to expedite the whole process for our family. The process is transparent and hassle free. Thank you Shelia and keep up the good work. Highly recommended!
Nur Qistina Wasis
I had a great experience with the Imtidad agency. Their staff was attentive and responsive, making the hiring process smooth and stress-free. The helpers provided were professional, skilled, and eager to assist. They adapted to our family’s needs quickly, ensuring a seamless integration into our home. Highly recommend their services!
Nanie Mohamed
Imtidad's owner apologised & refunded my $2,000. I appreciate his gesture. It seems his staff left abruptly without proper handover of many cases. May Imtidad overcome all obstacles and can once again provide the excellent service that they …
Imtidad Jurong IMM Branch
IMTIDAD Employment Solutions
The storefront of IMTIDAD employment solutions features a large black sign with white lettering that reads "IMTIDAD employment solutions". Below the main sign, the glass doors of the entrance are frosted with the IMTIDAD logo repeated on them. To the right of the entrance, a promotional banner for "MUMMYS MARKET BABYFAIR EXCLUSIVE PROMOTION" is displayed.
IMTIDAD
The entrance to a business called IMTIDAD, which offers employment and solutions. A large banner displays "Treasure Quality Time with Your Loved Ones," along with awards and partner logos. The storefront is open, revealing a glimpse of the interior. Other shops with closed shutters are visible in the background, as well as escalators and a mall-like corridor.
Building Entrance
A panoramic view of a building's exterior, showing a covered walkway leading to glass doors. To the left, a sign indicates "NETS CashCard TOP-UP". A parking lot with many cars is visible beyond the walkway. The interior of the building, with white walls and potted plants, can be seen through the glass doors.
IMTIDAD employment solutions
The entrance to an office with glass doors and frosted glass panels. A sign above the entrance reads "IMTIDAD employment solutions". Inside, the office has blue carpeting, cubicles with orange dividers, and office chairs. A purple curtain is visible in the background.
IMTIDAD Employment Solutions
The exterior of an office building hallway with multiple glass-fronted offices. The main office visible has a sign above the entrance that reads "IMTIDAD employment - solutions". Inside, desks and computers are visible.
IMTIDAD Employment Solutions
A family poses in front of the IMTIDAD employment solutions storefront. The store has a large sign above that reads "TREASURE QUALITY TIME WITH YOUR LOVED ONES". There are also several banners and posters visible inside the store, including one for "JUNE SCHOOL HOLIDAYS EXCLUSIVE PROMO" and another for "MUMMY'S MARKET AWARDS". The family is holding signs that say "IMTIDAD employment solutions" and "TREASURE QUALITY TIME WITH YOUR LOVED ONES".
Family posing for a photo in an office
A family of four, two adults and two children, are posing for a photo in what appears to be an office setting. The two adults are seated, and the two children are also seated. The background shows office furniture, computers, and large windows. The family members are smiling at the camera.
Family Posing with Signs
A family of four, including two adults and two young children, are posing for a photo in what appears to be an indoor public space. One child is in a stroller. They are holding signs that say "IMTIDAD employment solutions" and "TREASURE QUALITY TIME WITH YOUR LOVED ONES". Behind them, there are various posters and displays, including one for "IMTIDAD 2023 CARE & SUPPORT $1,888" and another for "Kids World".
Office Interior with Staff and Awards
Two individuals are seated on a brown leather couch in an office setting. They are holding signs, one reading "TREASURE QUALITY TIME WITH YOUR LOVED ONES" and the other displaying "IMTIDAD employment solutions". Behind them, framed articles and awards are displayed on the wall and in a glass cabinet. Several framed certificates are also visible in the foreground.
Office Interiors
A panoramic view of an office building interior, showcasing multiple businesses. On the left, a reception area for 'AR Agile Recruitment' with a white counter, computers, and blue and grey poufs. In the center, 'Hafiz Murad Travels' is visible with a desk, computer, and a person working. Further down the corridor, an escalator and a sign for 'Exit' are present. Another office space with a sign reading 'Imtidad' is also visible.
Indoor Shopping Mall Corridor
A panoramic view of an indoor shopping mall corridor with escalators, shops, and an exit sign. One shop has a sign that says 'IMTIDAD' and another has a sign with 'Cider' and fruit illustrations. Some shops have their shutters down.
Office Building Hallway
A panoramic view of an office building hallway with elevators, doors, and a reception area. The hallway is well-lit with fluorescent lighting and has a speckled linoleum floor. To the left, there is an elevator with a metallic finish and illuminated interior. Further down the hall, there are several doors. On the right, a reception desk with a mirrored wall behind it is visible. A tripod with a camera is set up at the reception desk. Signs are visible on the walls, including one with an elevator diagram and another with a "No Smoking" symbol.
Office Interior with Reception and Desks
A panoramic view of an office interior. On the left, a reception area with a desk, computers, and seating. The company name 'IMTIDAD employment solution' is visible on the signage above the reception. Further down the corridor, another office space is visible with desks, computers, and seating. On the right, a closed storefront with rolling shutters and an escalator leading upwards. An 'EXIT' sign is also visible.
Family holding signs
A family of five, including two adults and three children, are posing for a photo indoors. The adults are wearing face masks. The two adults and one child are holding signs. One sign reads "TREASURE QUALITY TIME WITH YOUR LOVED ONES". Another sign reads "IMTIDAD employment solutions". The background shows office-like elements, including a clock and a sign with the company name "IMTIDAD". There is also a "MUMMY'S MARKET AWARDS" sticker visible.
Two Women Posing in Front of a Banner
Two women are standing and smiling in front of a large banner advertising care and support packages for domestic helpers. The banner includes information about arrival times and costs for Indonesia and Myanmar. The woman on the left wears a navy long-sleeved shirt and light blue wide-leg pants. The woman on the right wears a white oversized button-down shirt and white sandals. Behind them, there are water dispensers and framed pictures on the wall.
Office Interior
A panoramic view of an office interior with cubicles, desks, chairs, and office equipment. The space is carpeted in blue and illuminated by fluorescent ceiling lights. There are several workstations with computers and office supplies. A reception area is visible near the entrance with a welcome mat.
Employment Solutions Package
Three people are standing in front of a banner advertising "2023 CARE & SUPPORT PACKAGE" for employment solutions. The banner details packages for Indonesia, Myanmar, and Philippines, with prices and included services such as agency fee, insurance, work permit processing, medical checkup, lodging, and training.
Group posing in front of a banner
A group of five people, including two women, a man holding a baby, and another woman, are posing for a photo. They are standing in front of a large banner with the text "IMTIDAD employment solutions" and information about a "CARE & SUPPORT PACKAGE". There are also framed articles on the wall behind them.
Certificates on Wall
A wall displaying six framed certificates and awards. The awards include 'Top 100 Singapore Excellence Award 2014', 'Singapore Trusted Quality Brand 2015', 'Singapore Prestige Class Awards 2014-2015', 'Parents World Best in Domestic Helper Recruitment Agency 2016', 'Best Domestic Helper Recruitment Agency', and a 'bizSAFE Certificate'.
Office Interior
An office interior with cubicles, desks, and chairs. The space is brightly lit with fluorescent ceiling lights. There are several workstations set up with computers and office supplies. On the wall, there are framed certificates and a decorative orchid plant. A blue carpet covers the floor. A sign with Arabic calligraphy and English text is visible above the entrance.
Office Interior
A panoramic view of an office interior with blue carpeting and multiple workstations. The entrance area features a welcome mat and a reception desk. The office is equipped with desks, chairs, computers, and filing cabinets. There are also framed certificates and posters on the walls.
Family posing with signs
A group of five children and an adult woman are posing for a photo indoors, in front of a large window with a view of buildings. The children are holding two signs. One sign reads "TREASURE QUALITY TIME WITH YOUR LOVED ONES" with a heart icon. The other sign reads "IMTIDAD employment solutions". The group is smiling and appears happy.
Building Lobby
A panoramic view of a modern building lobby featuring an elevator, an exit leading to an outdoor area with parked cars, and a directory board on the wall. Several potted plants are placed along the wall.
Office Interior
A panoramic view of a modern office space with a reception area, desks, and workstations. The reception area features a large curved desk with a computer, a leather executive chair, and a black leather sofa with decorative pillows. Adjacent to the reception area is a meeting table with chairs. Further into the office, multiple workstations with computers are visible, along with filing cabinets and office supplies. The walls are decorated with framed certificates and posters. The floor is carpeted in blue, and the ceiling has recessed lighting.
Mummys Market Website
A screenshot of the Mummys Market website, featuring a banner image of a mother bathing a baby. The website promotes services from "IMTIDAD Maid Agency," highlighting their holistic family support, compassionate care, and affordable rates. A section titled "Treasure the time with your loved ones" details the agency's offerings, including specialized training for domestic helpers in areas like baby care, meal planning, and confinement meals. A video testimonial from clients is also featured.
People holding a sign
Three people are standing in front of a store. The person on the left is wearing a yellow shirt and dark pants. The person in the middle is a pregnant woman wearing a brown dress. The person on the right is wearing a white t-shirt and grey shorts. They are all wearing masks. The pregnant woman is holding a sign that says "TREASURE QUALITY TIME WITH YOUR LOVED ONES". Behind them is a banner with information about a "CARE & SUPPORT PACKAGE" and prices for different countries. There are also signs for "Kids World" and "Mummy's Market Awards".
Family Posing with a Banner
A family of five, including two adults and three children, are posing for a photo in front of a banner. The banner displays the logo "IMTIDAD employment solutions" and promotional text. The family is holding a sign that says "TREASURE QUALITY TIME WITH YOUR LOVED ONES". The woman on the left is wearing a face mask.
IMTIDAD 2024 Care & Support
Three people are standing in front of a large banner advertising IMTIDAD's 2024 Care & Support services. The banner features images of a mother and baby, lists package inclusions and exclusions, and highlights awards and branch locations. The people are holding signs with the IMTIDAD logo and slogan. The background shows a store interior with signage.
Two people holding signs in front of a business
Two people are standing in front of a business with signs. The sign on the left says "TREASURE QUALITY TIME WITH YOUR LOVED ONES". The sign on the right has the company logo "IMTIDAD employment solutions". Behind them, there is a large banner advertising "2024 CARE & SUPPORT $1,888". The business appears to be an employment agency.
Family Posing in Front of Mummy's Market Awards Signage
A family of five, including two adults and three children, are posing for a photo in front of a large, circular sign that reads "Mummy's Market Awards Voted by Parents." The sign is gold and white with green and pink lettering. Behind the family, there is a glass building with reflections of other buildings. A sign for "IMTIDAD employment solutions" is also visible. The family is smiling and appears happy.
Two women standing in front of promotional banners
Two women are standing in front of several large promotional banners. The woman on the left is wearing a white sleeveless dress and smiling at the camera. The woman on the right is wearing a navy blue long-sleeved shirt and black pants, looking directly at the camera. The banners behind them display travel destinations, employment opportunities, and services. One banner has the logo "TravelConnect.sg" with an airplane graphic. Another banner advertises "IMTI DAD EMPLOYMENT" with various services and benefits listed.
Office Cubicles
An office interior with rows of cubicles featuring orange partition walls and white desks. Each desk is equipped with a computer monitor, keyboard, mouse, telephone, and various office supplies like files, pens, and a calendar. Blue office chairs are visible. In the background, there are purple curtains, filing cabinets, and promotional posters on display. The floor is carpeted in blue.
Two women holding signs in front of a promotional banner
Two women are standing in front of a large banner advertising employment solutions. The banner features the company logo "IMTIDAD employment solutions" and highlights a "CARE & SUPPORT PACKAGE" for Indonesia and the Philippines. It mentions a price of $1,888 and installment options. Various services are listed as included, such as basic insurance, work permit processing, medical check-up, and free home counseling. The women are holding smaller signs with the company logo and slogans. The background shows an office interior with glass walls and lighting.
People holding signs in front of a business
Three people are standing in front of a business with promotional posters and signage. The person on the left is a man wearing a red polo shirt and black pants. The person in the middle is a woman wearing a beige sweater and a floral skirt. The person on the right is a woman wearing a blue hijab and jeans. They are all holding signs. The sign in the middle reads "TREASURE QUALITY TIME WITH YOUR LOVED ONES". To the right of the people is a large poster advertising "2024 CARE & SUPPORT" for $1,888, with details about package inclusions and exclusions. Other posters and signage are visible in the background, including "Kids World" and "Mummy's Market Awards".
Team with Awards and Certificates
Three people are sitting on a brown leather couch. The person on the left is holding a sign that says "TREASURE QUALITY TIME WITH YOUR LOVED ONES". The person in the middle is holding a baby. The person on the right is holding a sign that says "IMTIDAD employment solutions". In front of them are several framed certificates and awards, including a "bizSAFE" certificate and a "Mummy's Market Awards 2023 BEST BRAND" award.
Family posing with IMTIDAD banner
A family of six, including two adults and four children, are posing for a photo in front of a store. They are holding two signs, one with the text "TREASURE QUALITY TIME WITH YOUR LOVED ONE" and another with the IMTIDAD logo and "employment solutions". Behind them is a large banner for IMTIDAD, an employment solutions company, featuring images of a mother and baby, awards, and service details. The store appears to be a retail space with glass windows and interior lighting.
Employment Agency Promotion
A man and a woman stand in front of a promotional banner for an employment agency. The banner advertises a "Care & Support Package" for Indonesia and Myanmar, with prices and payment options listed. The man holds a brochure with the agency's logo. Framed articles are visible on the wall behind them.
People Posing in Front of a Store
Three people, two men and one woman, are posing for a photo in front of a store. The person on the left is a man wearing a red t-shirt, black shorts, and sandals. He is holding a blue folder with the text "IMTIDA" visible. He is also wearing a patterned face mask. The person in the middle is a woman wearing a rust-colored jumpsuit and white shoes. She is also wearing a patterned face mask. The person on the right is a woman wearing a navy blue long-sleeved shirt and green pants, with yellow sneakers. She is wearing a purple face mask. Behind them, there is a sign that says "Mummy's Market Awards" and "Best Domestic Helper Agency". There is also a sign for "Little Pianist Prodigy" with pricing information. The floor is tiled with a checkered pattern.
People holding signs and a promotional banner
A group of four people are standing and one person is in a wheelchair, holding signs that say "!MTIDAD" and "TREASURE QUALITY TIME WITH YOUR LOVED ONES". To the right is a large promotional banner for "IMTIDAD employment - solutions" advertising "2024 CARE & SUPPORT" for $1,888. The banner details packages included and excluded, awards, and branch locations. In the background, a sign indicates "Level 1" and the entrance to "JOY WAL ACADEMY".
Family holding signs with company logo and slogan
A family of four, two adults and two children, are sitting on a couch. The two adults are holding signs. The woman on the left is holding a sign with the company name "IMTIDAD employment solutions". The man on the right is holding a sign that says "TREASURE QUALITY TIME WITH YOUR LOVED ONES". In front of them, on a table, are several framed certificates and awards, including a "BEST BRAND" award.
People holding signs and a banner
Three people are posing for a photo indoors, holding signs and standing in front of a banner. The banner has text and logos, including "IMTIDAD EMPLOYMENT" and "CARE & SUPPORT PACKAGE". The people are smiling and appear to be celebrating something. One person is holding a baby.
Two women posing with documents
Two women are standing in front of a display with promotional materials. The woman on the left is wearing a hijab and holding a passport and a document. The woman on the right is wearing a white top and brown pants. Behind them are posters and a water cooler.
Family posing with promotional banners
A family of five, including two adults and three children, are posing for a photo. The adults are holding two young children. They are all smiling and holding signs. Behind them are several promotional banners and posters, including one for "IMTIDAD employment solutions" advertising "2024 CARE & SUPPORT" and another for "Mummy's Market Awards". The overall scene appears to be in a public indoor space, possibly a mall or event venue.
Awards and Recognition
A man and a woman are sitting on a couch, holding signs. The woman holds a sign that says "TREASURE QUALITY TIME WITH YOUR LOVED ONES". The man holds a sign that says "IMTIDAD employment solutions". Behind them, framed articles and awards are displayed on the wall. In front of them, on a display stand, are several framed awards, including "Mummys Market Awards 2019" and "Mummys Market Awards 2020".
Our Branches
The image displays information about the branches of IMTIDAD, an employment solutions company. It features three images: one of the IMM Jurong Branch exterior, another of the IMM Jurong Branch interior showing the IMTIDAD sign and a poster, and a third of the A'Posh Bizhub Yishun exterior. The text lists the addresses for the West (IMM Outlet Mall) and North (A'Posh Bizhub) branches. Several awards and certifications are also displayed at the bottom, along with contact information and social media handles.
Team with awards and certificates
A group of four people, two adults and a child, are sitting on a couch. The two adults on the ends are holding signs. The woman on the left holds a sign that says "IMTIDAD employment solutions". The man on the right holds a sign that says "TREASURE QUALITY TIME WITH YOUR LOVED ONES" with hearts on either side. In front of them, displayed in clear frames, are several certificates and awards, including "Certificate of Registration" and "Mummy's Choice Awards 2024 BEST BRAND". The background shows an office setting with shelves containing trophies.
Family posing with promotional materials
A family of five, including two adults and three children, are posing for a photo. The adults are holding promotional materials. A baby is in a stroller, and another baby is being held by one of the adults. Behind them, there are posters and framed pictures on the wall. The overall scene appears to be in an office or reception area.
Foreign Domestic Worker Demand Increases as Early Costs Decrease
The article discusses the decrease in upfront costs for hiring foreign domestic workers in Singapore, leading to a surge in demand. The reduction in costs is attributed to the lifting of COVID-19 related quarantine and testing requirements. The article also includes a table detailing the costs associated with hiring domestic workers from different countries like Indonesia, the Philippines, and Myanmar. Additionally, it touches upon the importance of good communication and relationships between employers and domestic workers, and includes a cautionary tale about a problematic domestic worker.
Client Testimonial
A family is posing for a photo with two signs that say "IMTIDAD" and "TREASURE QUALITY TIME WITH YOUR LOVED ONES". The background shows a store interior with "IMTIDAD" branding. The text on the right is a client testimonial for the company.
IMM Building Exterior
A view of the IMM building with its distinctive curved white facade and colorful glass panels. Palm trees and greenery are in the foreground, with a car entering a parking area. The IMM logo is visible on the building's upper section.
Employment Solutions Package Details
This image outlines the services included and excluded in an employment package. The included package covers Agency Fee, Basic Insurance Coverage + Security Bond, Work Permit Processing, Medical Checkup, Free Home Counselling, Transport, Food & Lodging, Unlimited Replacement, and Settling In Programme (SIP) for 1st Time MDWs. It also includes Free 1 Month Fast Arrival, Flight Ticket, Free Home Training on Newborn, Elderly Care or Housekeeping, and Free Employer Orientation Programme. The excluded package is MDW Loan (Monthly Deduction From MDW's Own Salary). The company's branches are listed as West and North.
Newspaper Clipping about COVID-19 and Domestic Helper Subsidies
A newspaper clipping from Berita Harian dated January 31, 2021, featuring a headline about the difficulty of paying for domestic helpers and agencies offering subsidies. The article discusses a case of a domestic helper testing positive for COVID-19 after her quarantine period and the associated costs and concerns for employers. The image also includes contact information and social media handles for Imtidad Domestic Helper Agency.
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