Mei Ying Kong
Went to CityChain Jem outlet , received unprofessional service from a guy with glasses. He don’t even see what issue with the watch and say he busying packing his …
Location: 50 Jurong Gateway Rd, #01 - 29 Moon Moon Food (JEM), Singapore 608549
Floor 1 · Jem
Established watch retailer with global brands.
Established watch retailer with global brands.
City Chain is one of Singapore's leading watch retailers, originally founded in Hong Kong in 1985 and part of the Stelux Holdings group. With nearly three hundred locations across Asia, the chain has built a reputation for an extensive brand portfolio, knowledgeable staff, and reliable after-sales service. The JEM boutique continues this tradition in the heart of Jurong East. The store showcases timepieces across multiple price tiers, from affordable daily wearers to refined luxury models. In recent years, City Chain has refreshed its retail concept with open-plan interiors, clean lines, and dedicated zones for smartwatches, making it easier for customers to browse and compare. Repair and maintenance services are handled through the chain's comprehensive network, offering peace of mind for first-time buyers and seasoned collectors alike. Visit City Chain at JEM to explore a wide selection of wristwear and receive guidance from trained staff. It is a trusted destination for anyone marking a milestone, treating a loved one, or simply upgrading their everyday timepiece.Based on 11 Google reviews
Based on customer ratings
Based on customer ratings
Mei Ying Kong
Went to CityChain Jem outlet , received unprofessional service from a guy with glasses. He don’t even see what issue with the watch and say he busying packing his …
Adam Sim
Unbelievably terrible service from the shop assistant. Absolutely not friendly and helpful. Will never patronise from this shop.
Nicole Ang
I went to get my watch fixed, but the staff rudely brushed me off and told me to contact the “agent” (what is that??). I wanted to ask more about what he meant but mid conversation he walked off to talk to a customer that just came in. Very …
Phoebe Zheng
Rozana was really friendly and helpful!! Thumbs up and excellent job ☺️☺️
Rodney DC
Brought a Seiko watch from Rozana. She is very helpful in explaining various models’ features and patient in showing the functions and setting process.
City Chain
City Chain Store Entrance
The exterior of a City Chain store, a jewelry and watch retailer. The prominent black facade features the illuminated white logo and text "CITY CHAIN" above the entrance. Inside, display cases filled with watches and jewelry are visible, with customers browsing. A Casio sign is also visible.
Watch Store Entrance
The entrance to a modern watch store, with display cases filled with watches visible inside. The store features wooden paneling and a clean, well-lit interior. Signage for "SOLVIL ET TITUS" and "SEIKO" is visible.
City Chain
The exterior of a City Chain store, a watch retailer. The store features a large illuminated sign with the store name. Display cases with watches are visible both inside and outside the entrance. Promotional displays for G-Shock and Baby-G watches are positioned near the entrance. Inside, shelves are stocked with various watches, and brands like Solvil Titus are advertised.
City Chain Watch Store
The exterior of a City Chain watch store, featuring prominent "CITY CHAIN" signage above the entrance. Display cases with watches are visible outside the store, and promotional posters for brands like G-Shock, Baby-G, and Seiko are displayed on the facade and within the store. The interior of the store showcases numerous display shelves filled with watches.
Seiko Dive Watch
A close-up studio shot of a Seiko dive watch with a black dial and stainless steel bracelet, presented in a light-colored box against a dark background. The watch features luminous hour markers, a rotating bezel with minute markings, and the Seiko logo.
Baby-G Watches Display
A display of various Baby-G watches, including digital and analog models, in different colors such as white, beige, brown, navy, light blue, and pink. Some watches have price tags indicating $139.00, $179.00, and $138.00. A sign in the background reads "RETRO POP OUTDOOR". The brand name "BABY-G" and "CASIO" are visible on the display stand.
Baby-G Watches Display
A display of various Baby-G watches in different colors including white, pink, brown, and blue. The watches are arranged on white stands with the 'BABY-G' logo visible. A price range of '$189-199' is displayed below, along with the 'G-SHOCK' logo. A blurred image of a person with a striped shirt is visible in the background.
Seiko Watch Display
A display case showcasing various Seiko watches. The watches are arranged on white stands, with some featuring price tags. A sign with the Seiko logo is visible in the background. Decorative elements like coral and shells are also part of the display. One sign indicates "Solar" power with the text "The precision of quartz, powered by light alone. No battery change required." Another sign shows a diver and the text "X PROSPEX".
City Chain Storefront
A view of a City Chain store in a mall. The store has a large illuminated sign that says "CITY CHAIN". In front of the store, there are display cases with watches and other merchandise. To the left of the store, there is a digital screen displaying a QR code and promotional text in Chinese. A sign in front of a nearby store reads "MAINTENANCE WORKS IN PROGRESS".
McDonald's and City Chain Stores
A view of a McDonald's restaurant entrance with its iconic golden arches logo visible on the glass door. Inside, customers can be seen. To the right of McDonald's is a store with the prominent signage "CITY CHAIN" above its entrance. This store appears to sell watches and accessories, with display cases visible. In front of the City Chain store, there is a digital kiosk displaying promotional content and several cylindrical display stands featuring various watch brands and designs.
Shopping Mall Interior
A view down a shopping mall corridor with various stores visible. On the left, a store named "CITY CHAIN" displays watches in glass cases. Further down, a jewelry booth labeled "BY INVITE ONLY JEWELLERY" is set up. Other store fronts are visible in the background, including "Lovisa" and "LVER". People are walking through the mall. A promotional banner hangs overhead.
Watch store display with anime advertisement
Two cylindrical display cases with watches are shown in front of a wall with a digital advertisement. The advertisement features characters from the anime "Demon Slayer" and the text "SOLVIL.TITUS x DEMON SLAYER". The display cases have images of watches and people skateboarding wrapped around them. One display case has a "SALE 25%" sign. The other has a "SALE 30%" sign. In the background, more watches are visible on shelves.
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