Location: 3 Gateway Dr, #04-30/31 Westgate, Singapore 608532
Floor L4 · Westgate
Full-service banking for personal and corporate customers in Jurong East.
Full-service banking for personal and corporate customers in Jurong East.
The Bank of China Jurong East Sub-Branch brings comprehensive financial services to the Westgate tower, catering to both personal banking customers and corporate clients. Located on the fourth floor, the branch offers account opening, loans, remittances, foreign exchange, and wealth management solutions with the backing of one of China's largest and most established banks. For residents and businesses in Jurong East, having a major international bank within the neighbourhood mall simplifies everything from mortgage consultations to cross-border transactions. The branch maintains professional service standards while remaining accessible to walk-in customers. Chinese-speaking staff are available, making the branch particularly welcoming for customers who prefer conducting financial matters in Mandarin. Whether you are planning property investments, managing business cash flow, or simply need reliable everyday banking, the Jurong East Sub-Branch delivers institutional expertise with local convenience. It is a key financial anchor for the western Singapore community.Based on 122 Google reviews
Based on customer ratings
Marlene Lee
First, opening hours shows 10.30am to 6.00pm. Then, arrived at the branch before 5pm to found out branch actually close as and when queue number is large and beyond what the customer service can handle. Upon checking with the security …
Alex 888
ATM AT HILLION DOESNT WORK. BEEN TRYING TO DRAW CASH FROM THIS ATM FOR 2 DAYS STRAIGHT. AFTER WAITING FOR 3 MINS THE DISPLAY SAY CANNOT PERFORM TRANSACTION.
Celene Ng
Had a disappointing experience at Bank of China’s West Gate branch. Took a queue number (5xxx) and waited for almost an hour, only to find out—after checking in with the counter—that they do not provide HDB housing loans. Worse still, my …
Jonas Y
Very disappointed in BOC, ever since BOC closed their Jurong Point branch, the nearest BOC branch is at Westgate Jurong East. Today, I waited for over 2 hours and it was nowhere near my turn. I feel that BOC is really inefficient and really taking their customers for granted. How can they expect their customers to wait for several hours just to wait for their turn? Additionally, the staff is very impatient and rude, asking me to go over to one side instead of helping me. I felt that they should have staggered their lunch time from 11am-2pm in order not to affect ops instead of going for lunch break together, which increased the waiting time.
Chua Lim Pin
Arrived at 1.50pm when the closing time is 4pm as it is a Saturday but the bank has already stopped issuing queue numbers as they have too many customers. It is ridiculous as the closing time is 4pm and I arrived more than 2h before the …
No positive reviews yet.
Bank of China Jurong East Sub-Branch
Bank of China Entrance
A panoramic view of a shopping mall interior with the Bank of China storefront prominently featured. The bank has large glass doors and windows, with the bank's name visible in large letters above the entrance. Inside, customers can be seen at counters and seated on benches. Other shops are visible in the background, including a children's clothing store. The mall has a modern design with a glass ceiling.
Bank of China
The exterior of a Bank of China branch with multiple ATMs and a glass entrance. The bank's logo and name are visible on the facade and above the ATMs. Inside, merchandise is displayed.
Bank of China
The exterior of a Bank of China branch located in a modern indoor shopping mall. The entrance features large glass doors and windows, with the bank's name and logo prominently displayed above the entrance. Inside, the bank appears to be well-lit with seating areas and service counters visible. The surrounding mall environment shows other shops and escalators.
Bank of China
The exterior of a Bank of China branch with its name prominently displayed above the entrance. People are seen waiting outside the glass doors. A promotional poster for a credit card is visible to the left.
Bank of China
The exterior of a Bank of China branch with ATMs and a glass entrance.
Healthway Dental Clinic and Medical Clinic
The storefront of Healthway Dental Clinic and Healthway Medical Clinic is visible. The entrance features glass doors and windows with signage. To the left, a Bank of China branch is also visible. In the foreground, there are large plush toys resembling Pikachu and a sign for "HaPy Castle."
Bank of China
The exterior of a Bank of China branch located in a shopping mall. The entrance features large glass doors and windows, with the bank's name and logo prominently displayed above. Inside, customers can be seen interacting with staff at counters. Adjacent to the bank is a store called 'Gift Gate'.
Bank of China
The exterior of the Bank of China with its logo and name prominently displayed above the entrance. The entrance features glass doors with decorative patterns. To the right is the entrance to Healthway Dental Clinic.
Bank of China Entrance
The exterior of a Bank of China branch with large glass doors and windows. The bank's name is prominently displayed in illuminated lettering above the entrance. Inside, a serving counter and various informational displays are visible.
Bank of China
The exterior of a Bank of China branch. The entrance features large glass doors with silver handles. Above the entrance, the bank's logo and name are displayed in illuminated signage, with Chinese characters preceding "BANK OF CHINA". Inside, a waiting area with benches is visible, along with counters and office equipment.
Bank of China Logo
The logo for the Bank of China is displayed. It features a red circular emblem with a square in the center, to the left of the Chinese characters for "Bank of China" written in black calligraphy. Below the Chinese characters, the English text "BANK OF CHINA" is printed in black sans-serif font.
Financial Services Office Door
A wooden door with a silver handle is visible, with a lit sign above it that reads "Financial Services" in English and Chinese characters, along with the number 4 in a red circle. To the left, a glass partition reveals an interior with people and screens, also displaying signage with the same logo and the number 4.
ATM Machine
A red and silver ATM machine is shown. The screen displays "Transaction in progress Please wait...". Above the screen, a sign lists services like "Cash Deposit", "Cash Withdrawal", "Account Balance Enquiry", and "Funds Transfer" in English and Chinese. Below the screen are the card slot, receipt printer, cash deposit/withdrawal slot, keypad, and a bin labeled "LITTER BIN" in English and Chinese.
Shopping Mall Interior
A panoramic view of a modern shopping mall interior with a glass ceiling. On the left, a Hello Kitty store is visible with a pink bow logo and merchandise displayed. Next to it are ATMs. The mall features escalators, railings, and various storefronts in the distance. People are seen browsing and walking through the mall.
Security Guard Standing Near Entrance
A security guard wearing a dark blue uniform, dark pants, and black shoes stands near a glass door. He is wearing a black face mask and looking to the right. On the wall behind him are several documents displayed in clear frames. A red sign with white text is partially visible on the far left. The reflection in the glass door shows another person standing inside.
Bank ATMs in a Shopping Mall
A panoramic view of a shopping mall interior, featuring a bank's ATM counter with multiple machines. The bank's branding is visible on the wall behind the ATMs. Other shops and escalators are visible in the background, under a large, arched glass ceiling.
Bank of China Queue Display
A digital display shows queue numbers for Bank of China. The numbers displayed are 2095 with a secondary number 10, 2094 with 7, 2093 with 7, 2092 with 7, and 2091 with 9. The date and time displayed are 10 September 4:42 PM. To the right, a smartphone screen shows a calendar for August 2023 and an alert for a reminder to call the bank.
JPN Approval Letter
This is a letter from the National Registration Department of Malaysia, Selangor State, approving a request to amend details on an identity card. The letter states that the amendment of the name to MUHAMMAD MUAZ BIN ABDULLAH has been approved. The applicant is instructed to collect the new identity card from the designated branch. The letter is dated 18 October 2021.
Shopping Mall Interior
A wide shot of a shopping mall interior, showing multiple storefronts on the upper level. On the left is the Bank of China. To its right is Healthway Dental Clinic and Healthway Medical Clinic. Further down the corridor, there are other shops and a seating area with massage chairs. The ceiling is a reflective surface with a grid pattern.
Bank of China ATMs
A row of three Bank of China ATMs are displayed in a white alcove. Above the ATMs, the Bank of China logo and name are visible in Chinese and English. Each ATM has a screen, card slot, and keypad. To the left of the ATMs, a display with pink and white cartoon characters is visible. To the right, a mirrored surface reflects the ceiling and a store with the name "TOMESTRAINE" visible.
Indoor Shopping Mall Corridor
A panoramic view of a modern indoor shopping mall with a glass ceiling. The corridor features multiple shops on both levels, escalators, and display advertisements.
Mall Interior with Escalators and Shops
A wide shot of a modern shopping mall interior. The view looks down a long corridor with a glass ceiling reflecting the light. On the left, a store with the illuminated sign "Schöne mama" is visible. In the center, escalators lead to an upper level where more shops and a food court area can be seen. On the right, a store with the slogan "Champion Readers & Writers for Life" is displayed. The floor is tiled with a geometric pattern.
Cityscape with River and Buildings
A wide shot of a river in a city with several tall buildings on the bank. In the background, a white building with the Bank of China logo is visible, along with other modern and older architectural styles. A bridge spans the river in the mid-ground. The water is murky green, reflecting the overcast sky.
Bank of China ATMs and Deposit Advertisement
A row of ATMs are visible with the Bank of China logo above them. To the right, a digital advertisement displays an interest rate of 1.25% p.a. for 6-month tenor SGD Time Deposits, with the tagline 'Speak to us today!'
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